Recent Water Damage Posts

Take Steps Now to Prevent Your Pipes From Freezing This Winter

12/9/2019 (Permalink)

Heat tape Use heat tape on pipes that are located in unheated crawlspaces or in the ceiling

Your home in North Des Plaines,IL is a cozy and safe haven from the world where you and your family can enjoy warmth and security in spite of the frosty winter. What happens, however when that icy outdoors invites itself inside and causes frozen pipes, possibly even causing a burst pipe? Putting some pipe freeze prevention measures in place can save you the grief of a flooded home.

5 Pipe Freeze Prevention Tips

Icy walls and cold temperatures can cause pipes to burst and flood your home. Luckily, there are some things you can do to prevent most of them from happening. Here are a few ideas that may help

Wrap your pipes and fittings with pool float tubes split lengthwise to insulate them
Use heat tape on pipes that are located in unheated crawlspaces or in the ceiling
Open cabinets that house plumbing to allow room heat in
During frigid temperatures, turn your faucets to a fast drip or slow stream to keep pipes open
Make sure to disconnect hoses from any outdoor faucets and insulate them on the inside

Thawing Frozen Pipes
If you do get frozen pipes, you should never use a blow torch or fast thawing method as it could suddenly erupt and send water flooding through the basement. You should shut off your water supply, turn the faucets on. Place a gently heat source such as a space heater or infrared lamp close to the wall where the blockage is located. You can also turn the heat up in the house to slowly thaw the pipes.
Waiting too long to employ pipe freeze prevention tactics could result in a burst pipe, leaving you with damaged floors and carpets. When the water is from a clean source such as a water supply, then carpets may be saved. If the cleanup is more than you can handle, you’ll need to call a professional water remediation service in North Des Plaines,IL to help with cleaning and restoration. Your best bet is to take a proactive stance and protect your home before cold weather hits.

Mount Prospect/North Des plaines Residents: We Specialize in Flooded Basement Cleanup and Restoration!

11/21/2019 (Permalink)

Man shutting off the main water valve Basements are inherently prone to flooding.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Mount Prospect/North Des Plaines basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847-956-1880

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Mount Prospect/North Des Plaines and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847-956-1880

Faster to your Water Damage Event

11/20/2019 (Permalink)

Water leaking from a faucet Water damage is our specialty

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Mount Prospect/North Des Plaines provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Mount Prospect/North Des Plaines arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 847-956-1880

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Mount Prospect/North Des Plaines

SERVPRO of Mount Prospect/North Des Plaines specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protect Your Home From Water Damage While on Vacation

11/7/2019 (Permalink)

Faucet with water coming out Make sure all of your faucets are off when you leave for a long period of time!

Nobody wants to return from vacation to find a flooded house in need of new carpet and water pipe repair. When a pipe bursts while you’re away for an extended period of time, water damage becomes more likely, which is why it’s important to take precautions. Before your next trip, follow these leak-proofing steps to help ensure a dry house when you return to Mount Prospect, IL.

Perform a Visual Inspection

Before you leave, carefully inspect your home for water seepage. Some common sources of household leaks include the following:

• Windows
• Pipes
• Large appliances

Around windows, look for discoloration of surrounding surfaces and ensure the seals are in working order. In addition to searching for a broken pipe, inspect for rust and cracks, as these are signs of weakness in the metal. Inspect the hoses that connect major appliances, such as dishwashers and water heaters, to running water, ensuring there are no tears or kinks. Perform this inspection in advance to allow yourself time to make a water pipe repair or get help from a professional if necessary.

Guard Against the Elements

During cold months, leave your thermostat set on low to prevent water from freezing and bursting your pipes. Insulate those outdoors with foam or fiberglass sleeves that are sold in hardware stores. If you’ll be gone for a considerable amount of time, consider shutting off the water at the main and draining pipes if temperatures may reach freezing. Look into digital detection systems, which notify you of leaks and can even remotely shut off water.

Enlist Backup

If possible, arrange for someone to occasionally check on your house while you’re away. Show this person your house’s water shut-off valve and instruct him or her how to use the thermostat. Since water damage requires a hasty response, be sure the individual knows to immediately call a plumber or water damage repair expert at the first sign of trouble.

When in doubt, be proactive. After all, who wants to ruin a vacation by worrying about water pipe repair? By taking simple precautions against leakage, you can avoid concern about returning from vacation to a flooded home.

What Is Category 3 Water Damage and How To Recover From It

11/6/2019 (Permalink)

Water coming out of a down spout Water damage can cause serious damage to your home or business.

There is so much to consider when you experience flood water at your business in Mount Prospect, IL. One of the many considerations is what category the water is and what kind of recovery the resulting level of damage requires. The worst possibility is category 3 water. It is important to understand what you are dealing with and how to protect yourself and employees.

What Is Category 3 Water Damage?

Category 3 water damage is the unhealthiest level. It occurs when highly contaminated water, or flood water, infiltrates materials such as wood and sheetrock, leading to poor environmental conditions. This type of liquid can come from broken sewer lines, severe weather conditions, flash floods, backed-up sewer mains, and even toilet overflow.

Why Is Category 3 Water Damage Dangerous?

There are serious health concerns involved with category 3 water damage. The highly contaminated black water can carry pathogens that can lead to communicable diseases such as hepatitis, tetanus, HIV, tuberculosis, and West Nile virus. The water can spread quickly through a building, making it very difficult to properly clean up all the materials in which it can permeate.

How Does a Business Recover from Category 3 Water Damage?

To recover from a flooding event, it is important to allow a professional company specializing in water damage repair to thoroughly clean your building. Make sure the company is certified in category 3 damage. These professionals can ensure you meet OSHA and EPA standards at your place of business for the sake of all employees. If possible, move your workplace to another location during the cleanup process. Using a professional cleaning company can help reduce the spread of pathogens, aid in reconstruction of damaged structures, and help with recovering salvageable materials and personal belongings.

Cleaning up from a flood water event in your business is not easy. Do not risk your health and the health of your employees by trying to restore category 3 water damage by yourself. Call a professional instead.

How Water Affects Common Building Materials

11/5/2019 (Permalink)

Leaking faucet filling sink with water Water leaks can cause serious damage in your home or business.

Large volumes of water can destroy your home’s internal structures. To minimize swelling wood and other forms of destruction, you need to quickly and efficiently remove standing water and eliminate moisture. Understanding how water destroys various building materials can also help you assess the salvageability of water-damaged items inside your home.

Dry-Soaked Objects

Eliminating water and moisture is one of the first steps of the cleanup process and is essential for damage control. You can utilize a variety of methods to expediate drying:

• Open windows
• Use fans and a dehumidifier
• Employ a shop vac to soak up pooled water

Wooden Materials

A common indication of water damage is swelling wood. Wooden structures inside your home that may be influenced by excessive water exposure include:

• Subfloors
• Baseboards and door frames
• Cabinets

When exposed to water, plywood may warp and delaminate. Particleboard can also bloat and distort. As a result, you may need to replace saturated subfloors. However, your ability to salvage wooden items will largely depend on the extent of water exposure.

Drywall Saturation

Both drywall and insulation absorb water. When saturated, drywall becomes soft and weak while insulation loses its R-value, thus reducing its effectiveness. Wet drywall and insulation can also become breeding grounds for mold and mildew. For this reason, saturated drywall and insulation should be promptly removed and replaced once the damaged area is dry.

Carpet Replacement

Like drywall and insulation, carpets and padding absorb water. Because wet carpets can also harbor mold and mildew, drying them quickly is essential. If the floor is extremely saturated, you may need to replace both items.

Professional Assistance

Every home in Mount Prospect, IL, is potentially susceptible to water damage. Removing standing water and quickly drying the area is crucial to minimizing destruction, including swelling wood. If your property suffers significant damage, you may want to hire a professional cleanup and restoration team. A licensed plumber can also inspect the water supply line, complete a water pipe repair to the damage and offer suggestions to minimize bursting pipes.

3 Parts To Check When a Commercial Toilet Keeps Running

10/30/2019 (Permalink)

Water on floor because of toilet overflow Toilet leaks and overflow can cause water damage on any property

Your Mount Prospect, IL, commercial building’s toilets need to run efficiently for the comfort of your employees and customers. However, when a plumbing issue like a toilet overflow happens, it can be unpleasant for everyone. This problem may be caused by a variety of issues, but some can be fixed without the assistance of a plumber. If a toilet keeps running, there are several parts you can check before you call in a flood damage and cleanup service to ensure your bathrooms are properly dried and deodorized after an overflow.

1. The Gasket

Once you turn off the water, the first step to take is to open the winter flushometer. This is the part that causes a commercial toilet to flush efficiently. Use a screwdriver and a wrench to remove this unit’s lid. The gasket is usually located directly under the lid. If it contains a lot of debris or buildup, carefully remove and clean the gasket thoroughly.

2. The Weep Hole

A commercial toilet’s weep hole controls its suction, so when it gets clogged, this may affect water flow and cause a continuous flush. When you remove the toilet’s gasket, take a close look at this small hole. Clean it carefully with a slim tool and ensure all the sediment and other debris is cleared out. This may stop a toilet from flushing constantly and prevent a future toilet flood.

3. The Flange Cover

If this part is loose or corroded, it may be affecting the unit’s proper operation and contribute to a toilet overflow. Note how much water you find under the cover. If there is enough to run over when you remove it, there may be a leak in the gasket or the cover might be faulty, and one or both could need replacing.

When your Mount Prospect, IL, commercial building experiences a toilet overflow, it can be embarrassing and unpleasant. However, you may be able to repair it by checking and cleaning a few important parts inside the unit to prevent future floods.

It's the Water You Don't See

11/7/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Mount Prospect/North Des Plaines professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Mount Prospect/North Des Plaines has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 847-956-1880.

24 Hour Emergency Water Damage Service

10/31/2018 (Permalink)

SERVPRO of Mount Prospect/North Des Plaines provides 24 hour fire and water damage restoration services

SERVPRO of Mount Prospect/North Des Plaines is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 847-956-1880

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mount Prospect/North Des Plaines has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mount Prospect/North Des Plaines

SERVPRO of Mount Prospect/North Des Plaines specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.