Proven Experience for Your Fire or Smoke Damage
After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Mount Prospect/North Des Plaines to return your property to its pre loss condition. We have a proven system to not only restore your property but to make the process as stress-free as possible for you.
Step 1: Emergency Contact
The restoration process begins when you call our office at 847-956-1880, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.
Step 2: Inspection and Fire Damage Assessment
Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Mount Prospect/North Des Plaines to get the job done right and make your property "Like it never even happened."