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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Important Do's and Don'ts for Fire and Smoke Damage

6/2/2022 (Permalink)

Important Do's and Don'ts for Fire and Smoke Damage
  • Limit movement in the area to prevent further damage.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Clearly mark the area with caution signs and safety tape.
  • If area is safe, list vital contents for emergency restoration/priority service. 
  • Be sure your staff wears proper personal protection equipment. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • Wash off both sides of leaves on indoor plants.
  • Change HVAC filters and tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 
  • Do not attempt to wash walls or painted surfaces without first contacting your SERVPRO Professional. 
  • Do not attempt to shampoo carpet or upholstered furniture without first contacting your local SERVPRO Professional. 
  • Do not attempt to clean any electrical appliances, computers, television, radios, etc., that may have been close to fire, heat or water without first contacting an authorized repair service.

Emergency Services For Your Healthcare Facility

6/2/2022 (Permalink)

Hospital systems operate on numbers. So does the one company they call when fire or water damage strikes. The #1 Choice in Commercial Cleanup and Restoration. SERVPRO. 


At SERVPRO of Mount Prospect/North Des Plaines, our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job.

Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

5 Basic Steps to Fixing a Leaking Toilet

1/10/2022 (Permalink)

Water Leak from a Toilet A bathroom leak can be an intimidating and costly repair, Call SERVPRO for help.

How To Fix A Leaking Toilet In 5 Easy Steps

A leaking toilet can be more than just an annoyance, as the water that seeps into the flooring or the subfloor may cause mold, swelling or weakening. If your toilet leaks every time you flush, it may be coming either from a faulty seal beneath the toilet, or from the water supply line. If the problem is coming from the seal, here are some basic steps to fixing the problem. If you are not sure, or it is from valves or the water supply, you may be wise to get professional help in Mount Prospect, IL.

1. Disconnect Water Supply

If you are sure the wax seal is the culprit, remove the bolt caps and tighten the bolts gently, so as not to crack the porcelain, and see if that helps. If not, the ring likely needs replacing. Close the shutoff valve and disconnect the water supply. Drain the tank and bowl.

2. Remove Toilet

After draining the toilet, remove the floor bolts. Gently rock the toilet, to prevent damaging the base or flange, until it comes loose from the old wax ring. Lift the leaking toilet out of the way, grabbing it by the bowl only. Place it on old newspapers or cardboard. Dry and clean the area and check the subfloor for damage.

3. Replace Wax Ring

The old wax ring should be scraped away thoroughly, making sure the flange is not cracked or broken. Use a metal repair strap if required. Position the new wax ring so that it centers on the closet flange. Screw closet bolts in place, using wax from the old ring to hold them in a vertical position.

4. Replace Toilet

Hover the toilet above the new ring and align with bolts, lowering into place. Press the toilet into the new wax ring, using force to form a seal and prevent a bathroom leak. Gently tighten bolts until they hold when placing pressure on the toilet, and then replace caps.

5. Connect Water Supply

Reconnect the supply tube to the shut-off valve and fill the tank. Flush and check for a leaking toilet or supply line. This step is usually critical to ensure that the correct repair has been done.

A bathroom leak can be an intimidating and costly repair, and the damage can be extensive if allowed to continue. Acting quickly and using a professional in Mount Prospect, IL if needed, can prevent a disaster and give you peace of mind.

What To Do When You Find Sewage in Your Bathtub

1/10/2022 (Permalink)

What To Do When You Find Sewage in Your Bathtub

Storms are inevitable. Powerful rains and winds have the potential to cause lasting damage during a storm. If you experience a sewer backup after a storm in your home, you may have some questions about what happened and what to do about the mess.


1. Why Backups Happen
Toilets and bathtubs drain separately down into the same sewer line through separate pipes. When there is a backup or obstruction in the main sewer line for your home, things that did not drain properly, like raw sewage, can be pushed back up through any available pipes and end up in your bathtub. A bathtub backup does not mean there is anything wrong with your bathtub. It's messy and may smell bad, but your bathtub will likely function properly again once cleaned and sanitized.


2. What To Do Immediately
When you discover a sewer backup in your bathtub, there are a few things you can do immediately to lessen the impact on your home. Stop flushing toilets and turn off the waterline. Stopping the flow of water through your pipes will prevent flooding and stop more sewage from coming up in unexpected places. To help dispel the odor, open windows, and use fans to ventilate the area. Try to avoid skin contact with raw sewage. If you should accidentally touch it, wash your hands with antibacterial soap.


3. When To Call For Help
Sewage contains bacteria and other contaminants that can cause lingering odors and lasting damage to your home if not cleaned quickly and properly. Adequate ventilation throughout the cleanup process and personal protective gear are essential for the safe cleanup of sewage. Unless you want to purchase the proper protective gear and cleaning equipment needed to achieve a safe and thorough cleaning yourself, you may want to enlist storm damage repair professionals who are experienced in the process and equipped to efficiently clean and sanitize everything.
Understanding how a sewer backup happens and how to respond to the mess can help you avoid lasting damage to your home.

The 6-Point Cheat Sheet to Commercial Mold

12/22/2021 (Permalink)

Mold Found During Remodeling If you have mold in your business, call SERVPRO of Mount Prospect/North Des Planes!

Commercial Mold: A 6-Point Cheat Sheet

You’re running your business in Mount Prospect, IL, when you suddenly spot a discoloration that is no trick of the light. You’re concerned it’s black mold and wants to protect your building and employees, but you’re not confident enough to call in a specialist. So, what do you do? Refer to this cheat sheet and go from mold novice to savant.

1. It Doesn’t Discriminate

Don’t limit your mold concerns to the bathroom; in actuality, mold can be found anywhere, both indoors and outdoors. Outside, it can grow on roofs, siding, pavers, wooden structures, and more. Inside you may find it in (yes) bathrooms, along with kitchens, laundering service areas, and anywhere else moisture is common.

2. It Has Unlimited Mobility

Mold, a microscopic member of the fungi family, can easily spread via spores that find their way through windows or doors, are sucked in and redistributed via HVAC ducts, and even can be carried on the clothing of you or your employees.

3. It Needs Moisture

Mold loves moisture, which is why it’s often found in damp area. Mold spores thrive and multiply when exposed to water for long periods of time.

4. Its Origin Should Not Be Ignored

When you perform mold cleanup yourself rather than calling in the experts, you may not be able to identify its source. When the source remains, the black mold will simply continue to grow and spread, regardless of your cleaning efforts.

5. It Has a Tell-Tale Scent

If you or your employees have noticed a musty smell in an area prone to moisture and humidity, that may be mold you’re smelling. Many people liken the odor to rotting wood, paper, or even cedar.

6. It Loves Humidity

The likelihood of a mold issue occurring inside your building greatly increases during humid months. That’s why it’s recommended to keep the inside humidity of your building no higher than 45 percent.

Now you’re well-versed on the ins and outs of black mold, but you’re still unsure if your building has it. Don’t take the risk; call SERVPRO of Mount Prospect/North Des Plaines today to ensure a clear tomorrow for you, your business, and your employees.

3 Tips for Including Your Pet in Family Fire Safety Plans

12/22/2021 (Permalink)

If you have a fire call SERVPRO of Mount Prosepct/North Des Plaines! Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe.

Tips To Include Your Pets In Your Home Fire Safety Plan

Having a safety plan in place for your home can keep you and your family safe in case of a fire emergency. Knowing how to escape your home, where to meet and how to act quickly can keep everyone safe. However, as you make a plan, it is important to remember your furry family members. Here are a few tips for keeping your pet safe by including it in your fire preparation plans.

1. Choose a Pet Caretaker

Knowing who will help the family pet escape in case of a fire can help avoid confusion and allow the family to get out of the house faster. Choose a responsible adult that the pet trusts and will go to when called, even when it is frightened. Let each family member know who the caretaker is and that they should not delay their escape to look for the pet during a fire.

2. Include Smaller Pets in the Plan

Smaller pets, such as rodents, reptiles and amphibians, should be included in your pet preparation plan. Have your kids keep small, breathable tubs near their aquarium or cage so they can be transferred and taken out of the house during a fire. Keep the tubs lined with hay or soft tissue pellets so the pets can remain comfortable until a fire damage and cleanup service cleans up your home.

3. Train Your Pet

An important factor in pet safety is obedience, especially during a fire emergency. Train your pet to come when called, no matter the situation, and teach it to remain calm and sit as you leash it. The quicker your pet comes to you, the faster you can leave the house if there is a fire.

Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe. Remember to have an escape plan for all your pets, large and small, to give them the best chance at survival.

 

Drain Cleaners and Their Effect On Plumbing System

12/22/2021 (Permalink)

Most homeowners have experienced a clogged drain at some point. There are a number of cleaners on the market designed to take care of just such a problem, but what exactly do they do? Can using a cleaner damage your pipes, and are there safer alternatives out there? Here are a few things you may want to know about drain cleaners and their effect on your home’s plumbing system.

1. How Many Drain Cleaners Work

A drain cleaner typically works by producing a heat-causing chemical reaction, which can push through and break up a clog. The chemicals used are usually either caustic like lye, acidic such as muriatic acid, or oxidizing like bleach. All of these can lead to damaged pipes over time.

2. What Damage They Can Cause

When pouring chemicals to clear a clogged drain, it’s important to take caution as some can cause skin irritation or even burns depending on the strength. These chemicals can have the same effect on your pipes. If left to sit too long they can work through older metal or plastic pipes, and cause a leak which can lead to water damage in your home. If you have water damage from a leaking pipe, it’s best to contact a professional at SERVPRO of Mount Prospect/North Des Plaines.

3. Safer Drain Cleaning Alternatives

There are some safer alternatives for clearing a clog, whether it's a sink drain or sewage cleaning need. One of the first the many people think of is a drain snake in which a tool is inserted into the drain to pull the clog out. Other options include plungers and non-toxic cleaners. Non-toxic cleaners are comprised of enzymes that can eat through the clog. They may take a little more time, but should not harm your pipes.

Cleaning a clogged drain doesn’t have to leave you worried about damaging your home. Not only are there pipe safe alternatives out there, but if you’re unsure about the clog a professional can take care of the problem for you.

SERVPRO offers Specialty Cleaning for your Business

12/2/2021 (Permalink)

Certified: SERVPRO Cleaned signs on a wooden table SERVPRO of Mount Prospect/North Des Plaines offers specialty cleaning services for your business.

As our communities get back to business, we all have a new sense of what it means to be clean.  At SERVPRO of Mount Prospect/North Des Plaines, we’re dedicated to inspiring confidence in communities across the Chicagoland area as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Mount Prospect/North Dees Plaines Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence.

If you have questions or want to learn more about Certified: SERVPRO Cleaned, call us today at 847-956-1880.

Cleanup in Aisle 2 - Call SERVPRO

12/2/2021 (Permalink)

When a disaster strikes your retail facility time is crucial to saving your business.  SERVPRO of Mount Prospect/North Des Plaines are available 24 hours a day to help remediate any damage, no matter the cause of the loss.  We are experienced in limiting business interruption, working after hours and around the clock to isolate the damage and restore your space so that you can continue business as usual.

 Types of Facilities:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Department Stores
  • Specialty Retailers

Whether it's a supermarket or department store, and whether the cause is a fire or a burst pipe, our team will work quickly to assess your cleanup needs and isolate the damage.  SERVPRO of Mount Prospect/North Des Plaines are experienced in working with retailers to ensure that all surfaces, displays and merchandise are restored to preloss conditions so that you can re-open your doors as soon as possible.

Our Experience Includes:

  • Total Project Management
  • Inventory Control and Documentation
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Vandalism Cleanup
  • Air Ducts and HVAV Cleaning
  • Odor Removal
  • Mold Removal
  • Smoke and Soot Cleanup
  • Document and Records Recovery
  • Electronics/Equipment Restoration

If you experience an emergency at your retail facility, please call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880.

Keep Safe & Warm this Winter

12/2/2021 (Permalink)

Colder weather is arriving in the Chicagoland area and it brings chilly temperatures into our home. A great way to help fend off the cold is to use a portable space heater. If you are planning to use a space heater this winter season, it is important that you know how to properly operate it. Please follow these tips and recommendations from the National Fire Protection Association (NFPA):

Heater Checklist:

  • Purchase a heater with the seal of a qualified testing laboratory.
  • Keep the heater at least 3 feet away from children, pets, and people, or anything that can burn.
  • Choose a heater with a thermostat and overheat protection.
  • Place the heater on a solid, flat surface.
  • Plug the heater directly into the wall outlet. Never use an extension cord.
  • Turn off the space heater when you leave the room or go to bed.

SERVPRO of Mount Prospect/North Des Plaines responds to fire damage emergencies during the winter months and we know the damage even a small fire can cause to a home. Our fire restoration technicians have the advanced training, equipment, and experience to restore damage caused by a small or large fire. Call us at 847-956-1880.

Roof Damage can get your Property Flooded after a Storm

12/2/2021 (Permalink)

Water Damage to Your Ceiling Our highly trained crews are ready to respond 24/7 to storm or flood damage

Severe Weather Can Allow Flooding in Your Chicagoland Home

As a Chicagoland resident, you are all too familiar with the severe weather systems that can impact the area with little warning. Preparing for some of these occurrences is next to impossible. Many homes throughout the area become damaged even with precautionary measures. If this damage is severe enough, effects like flooding the interior of your home could result.

While you might not consider your Chicagoland home to be at high risk for flood damage, but there are many situations in which these outcomes can occur. Roof damages are among the most common avenue for floodwaters to enter a home, especially when these effects are not widespread throughout the community. The troublesome thing about roof damages is that many homeowners are not aware that there is a problem with this area of their house until it has failed to protect the interior.

By the time that you recognize flood damages starting in your house, it is beyond your capabilities as a homeowner to stop this intrusion. The best advice that you can follow is to reach out to our SERVPRO water damage restoration specialists to rapidly respond and work to mitigate your loss while we set up our plan for restoring the damages the flooding has caused to your residence. Swift water and moisture removal are crucial.

One of the first tasks that our team does, once we arrive at your home, is to seal off the source of the flooding as best as we can. This process can involve boarding up or tarping over penetration points in the supports, plywood or shingles of your roof. This temporary repair can thwart the water penetration and allow our SERVPRO technicians the opportunity to begin crucial steps like extraction and drying.

There are many different ways that storms and their severe conditions can damage your home. While you cannot always prepare for these scenarios, you can make a plan to know whom you call when disaster strikes. Our SERVPRO of Mount Prospect/North Des Plaines emergency response team is available 24/7, let us help you overcome the damage in your home. Give us a call today at 847-956-1880.

Keep Your Commercial Buildings Free of Mold

12/1/2021 (Permalink)

Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but mold can cause health effects.

Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

5 Tips for Keeping Your Commercial Building Free from Mold

Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

1. Deep Cleaning

Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

2. Dehumidify

Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

3. Make Repairs

Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

4. Regular Checks

Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

5. Regular Inspections

It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.  They are also great at finding areas of potential mold, too, so you can stop it before it gets a chance to start.

Reasons Your Toilet May Be Leaking

12/1/2021 (Permalink)

Our toilets are one of the most common causes of leaks in our homes. While it may not be leaking out onto the floor, it can still be leaking inside. This can cost you money.

If there is water around the base of your toilet, you need to address it right away. There could be a lot of damage happening beneath the surface, and it may have been going on for some time.

8 Reasons Your Toilet May Be Leaking

Water leaking around your toilet can soak into the floor and beyond.

1. Cracked Tank or Bowl

While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them. They may have simply been faulty, as well.

2. Worn Washers

There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.

3. Pipe Corrosion

There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.

Pipe corrosion can often cause a lot of damage because you often don’t know it is even there. It starts inside the pipes, so it could be there for a long time before you even see any signs of trouble.

4. Float

The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.

5. Faulty Supply Line

If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.

6. Worn-Out Fill Valve

The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.

7. Stuck or Worn-out Flapper

The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.

If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.

8. Broken Connections

Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.

How Long Does the Smell of Smoke Linger After My House Fire?

12/1/2021 (Permalink)

SERVPRO is Available for Expert Fire Damage Restoration, Including Addressing Smoke Odors in Your Home

There are times when one of the more significant challenges after a house fire, is ensuring that there are no lingering odors from smoke and soot residue. Unless these particles get addressed using tried-and-true expert techniques, there is the potential to spread throughout the home and to become a constant reminder of the fire event. This is where our IICRC-certified technicians at SERVPRO are here to help!

What Can Be Done to Fight Smoke Odors?

When our skilled technicians get called to help with fire damage, we pay close attention to the entire job. This means assessing the full scope of your loss, including any areas where soot particles and smoke residue settled. Even the smallest bit of residue left behind can cause odors to sprout up weeks or months down the road. This is why we have a series of carefully planned steps we take to execute a full restoration on your property.

How Do You Work Through the Damage?

Once you call us for fire restoration services, a fully equipped crew arrives at your property in as little as 4 hours or less. Our crew chief begins the assessment so that a detailed plan of action can get put into place. Addressing a fire loss with heavy smoke damage includes:

  •   Testing and Cleaning

Once your interior is deemed safe to enter, and the plan is formulated, we work to remove items that are too charred to salvage. This helps us to limit the amount of soot spread from one location to another while also lessening odors throughout the interior. Our technicians test the smoke residue, which allows us to select cleaning agents carefully. This ensures more efficient cleaning as well as cuts back on the potential for damage using incorrect cleaning measures.

  •   Residue Cleaning Options

We see two main types of smoke damage after a fire loss. Dry smoke requires careful cleaning because wet cleaning agents might drive the residue further into the surfaces. We take our time, using care to lift the dry smoke using sponges and soft cloths. With wet smoke, it often binds to surfaces. This calls for solvent-based cleaners to lift it for removal safely. The initial testing done helps ensure no marring happens on any surfaces.

  •   Content Cleaning

There will be items within your home covered in soot and smoke residue. We handle all of these items on a case by case basis, using a variety of methods to suit each item. Non-porous items can be cleaned using our specialized immersion method. This is when items get immersed in a cleaning solution that helps carefully remove the residue, restoring it to like-new condition. Fabric items and upholstery get tested to ensure no damage comes to the materials, with our technicians often using soft bristle brushes to remove particles. 

Why Can’t I Handle the Cleaning on My Own?

Regardless of the nature or scope of the blaze, we have the cleaning technicians equipped to handle the job. Our team is fully accredited in both Odor Control (OCT) and Fire and Smoke Restoration (FSRT). Just a sampling of the tasks we cover throughout the restoration process includes:

  •   Debris removal
  •   Pack out services
  •   Dry vacuuming
  •   Surface cleaning
  •   Moisture detection
  •   Soot removal
  •   Controlled demolition

We Make Sure No Foul Odors Linger

For any fire damage call, addressing odors is paramount. Deodorization is a critical element of the process, no matter the severity or size of the fire loss. Burning odors and smoke can intensify without professional mitigation such as removal of charred debris and surface cleaning. Our skilled technicians remove all of the noxious odors and neutralize them with a variety of advanced equipment, such as:

  •   Thermal Fogging Equipment: These are units that heat up a deodorizing compound to put a fine mist on surfaces. This compound penetrates the porous materials to trap the odors in both your contents and structural materials. 
  •   Hydroxyl Generators: These units utilize UV cleaning to help neutralize odors across an open area. The equipment features a HEPA filtration system that works to cut back on harmful particulates in the air. 

When Will My Home Be Ready?

Our team does everything we can to provide you with a working timeline of the project from start to finish. The crew works according to a plan that helps us to maintain efficiency without leaving anything unattended to. The job is wrapped up with a full cleaning and deodorization to ensure everything is sanitized and safe for your family to enjoy. We make it, “Like it never even happened.”

Carpet Cleaning

12/1/2021 (Permalink)

Carpet Cleaning Call SERVPRO of Mount Prospect/North Des Plaines for all your carpet cleaning needs!

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Mount Prospect/North Des Plaines Professionals will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning options would be best for your level of soiling
  • Giving you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Ice Dams - What are they and how do you prevent them?

10/25/2021 (Permalink)

Ice Dam on Roof Icicles can be a pretty sight, but can also be a source of water damage!

Winter water damage can take form in many different ways. One of the most neglected areas of water damage occurs right above you in the form of ice dams. These occur when warm air in the attic heats the roof, which melts the snow. The melted snow then freezes on the unheated eaves, which can look like icicles hanging above. While this can be a pretty image, it can cause damage if it is not dealt with. 

Prevention Tips

  1. Have your gutters and downspouts regularly checked for any obstructions that may cause water backup. 
  2. If enough heat is escaping into your attic to melt the snow above, you should check to ensure the attic is insulated properly. Check for any openings in the floor and seal them to ensure an airtight surface.
  3. In addition to insulation, ensure there is enough ventilation to allow warm air to escape. 
  4. Use a roof rake or a long-handled brush to remove excess snow from your roof. 
  5. Installing a water membrane or snow shield underneath the roof shingles can help to prevent water from seeping in. 
  6. Gutter screens can help keep debris out that can cause build-up and damage. 

Call SERVPRO of Mount Prospect/North Des Plaines for 24/7/365 emergency services related to water damage! 847-956-1880 

Trained, Experienced, and Compassionate Staff

10/25/2021 (Permalink)

SERVPRO is here to help! From our technicians to our office staff, each one of our team members aims to provide the restoration services you need with a compassionate smile.

At SERVPRO, it is one thing to have staff who are highly qualified and experienced in restoration. We are IICRC-certified, and our work is based on standardized restoration techniques used across the industry. However, it is important that we not only offer quality work, but also quality care. 

We understand the difficulties a water or fire loss can bring to you and your loved ones, and we aim to work alongside you and help you navigate through these stressful times. From our technicians to our office staff, each one of our team members aims to provide the restoration services you need with a compassionate smile. 

SERVPRO of Mount Prospect/North Des Plaines is ready and available 24/7 to provide you with the restoration services your property needs. Do not hesitate to give us a call! 847-956-1880

Plan Ahead When A Storm Is On Its Way!

10/25/2021 (Permalink)

During this time of year in Mount Prospect and Des Plaines, we can experience a lot of rain which can lead to thunderstorms. It is important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

If you have an emergency does strike your home during a thunderstorm, SERVPRO of Mount Prospect/North Des Plaines are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847)956-1880.  

What Is the Protocol After a Fire Damages My Home?

10/25/2021 (Permalink)

Having a fire cause damage to your home or property is devastating, and often times some things get lost in the shuffle as homeowners become overwhelmed with the aftermath. Here is short list of important things to get done immediately after a fire:

  1. Find a safe place to stay. Living inside a home with soot and fire damage can cause prolonged damage and including poor air quality that you and your family could be breathing in.
  2. Contact your insurance. Immediately filing a claim with your insurance carrier can help move the process along and make sure you have somewhere to live while your home is being assessed and remediated from the fire damage.
  3. Protect your home from other weather conditions. Make sure your home has been boarded up or tarped to prevent any rain or wind damage that can be caused by openings in the structure.
  4. Get your pets inspected by a veterinarian immediately. Smoke inhalation can damage small animals’ lungs and burns can hide under their fur.
  5. Make sure to get a copy of the fire report. You can usually get fire reports from your local fire department. The report may be helpful in providing information for your insurance agency.
  6. Continue and budget your finances. You will still be responsible to make your mortgage payments even if your home is destroyed. You'll also need to continue any car payments and replace any credit or debit cards that may have been destroyed in the house fire.
  7. Take care of your family and yourself. Having a disaster strike can cause concerns with young children. Taking the time you need to recover and make sure everyone is well taken care of will help ease the process of getting your home back to normal.

After you and your family are taken care of, be sure to call SERVPRO of Mount Prospect/North Des Plaines to handle your fire damage and take care of your contents. We are already ready to take your call! (847) 956-1880

What about Lightning?

10/1/2021 (Permalink)

During a storm, a lot of things have the potential to cause some pretty serious damage.

Besides wind driven rain, a few other things can play a role.

Today, let’s talk lightning!

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice, especially if it’s a tall, pointed object. Reportedly, the Empire State Building is struck nearly 25 times a year!

It is also believed that lightning only poses a threat when it is cloudy or raining. The truth is lightning often strikes more than three miles outside of a storm and has been known to travel as far as ten to fifteen miles before it even strikes the ground.

Many people are confused by the term “heat lightning” and think it only occurs as a result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard.

Lightning can be scary and has the ability to do more than just make a loud noise. Keep SERVPRO of Mount Prospect/North Des Plaines in mind the next time a storm comes your way!

The Science of Drying

10/1/2021 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Mount Prospect/North Des Plaines employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage loss, SERVPRO of Mount Prospect/North Des Plaines will:

  Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 

  Measure how much moisture is in what materials and monitor whether the materials are drying properly. 

 Speed up Mother Nature by using professional drying equipment.

Nothing But The Best

10/1/2021 (Permalink)

Always Here to Help! SERVPRO is committed to meeting all of your restoration needs.

Here at SERVPRO of Mount Prospect/North Des Plaines, we are committed to providing the best service possible to all of our customers. One way we are committed to doing this is by putting our employees through various certification courses through the IICRC. The IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. The IICRC offers certification courses in areas such as water damage restoration, fire and smoke damage restoration, odor control and various other topics. By completing these courses, our employees are able to take the knowledge learned in the classroom and directly apply it to the current job at hand. When you call on SERVPRO, you can have confidence that the employees doing the work have the best training and know what it takes to effectively and efficiently handle all of your restoration needs. 

Signs That You May Have Hidden Water Damage in Your Home

8/10/2021 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Mount Prospect/North Des Plaines helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 847-956-1880 if you experience water damage of any kind.

Water Removal and Restoration in Homes Done Right by SERVPRO!

8/10/2021 (Permalink)

Non-penetrating Moisture Meter Moisture meters will detect any moisture in walls, flooring, or any affected areas.

Why SERVPRO Can Help Reduce the Impact of Water Damage in Your Home

When water spills occur, it can lead to widespread damages unless the right actions are taken immediately. Water is a natural solvent that causes a wide range of materials to deteriorate, especially when left exposed over extended periods. A professional water damage restoration like SERVPRO has the skills and other resources to deal with the issue reducing the overall impact it might have on your property.

Working Faster

Time can be a friend or foe after water damage incidents in Mount Prospect or Des Plaines areas. Taking long before responding to an incident creates an opportunity for secondary damages like mold and degradation of building materials and contents to add to the restoration service. Our SERVPRO crews work faster because we have the necessary resources, such as equipment. For example, we have truck mounted water extractors, and high-speed pumps to hasten water removal. We also have cavity drying systems such as the injecti-dry devices, which reduce the amount of demolition work needed to dry property. Because We're Faster To Any Size Disaster, we can often salvage hardwood flooring from permanent damage with the use of drying mats and injecti-dry equipment. Customers always appreciate it when our team can cut costs, deconstruction, and restore their homes to pre loss condition as rapidly as possible.

Using Superior Techniques

Fixing water damage takes skill, especially when saving wet items. Issues such as the setting of stains, mold development, and damage to electrical appliances can drive the cost of restoration higher because such items have to be replaced. Our SERVPRO technicians use various superior approaches such as freezing documents to halt deterioration, then drying them through sublimation. We also quicken the drying process of wet areas by regulating temperature, air movement, or isolating them by creating drying chambers.

Identifying Potential Long-term Issues Early

Some effects of water damage can have long-term implications if not addressed. An issue like moisture remnants in semi-porous materials can lead to health effects in the future due to mold development. Our SERVPRO technicians can preempt mold development by drying all materials to normal levels. We have many moisture detection devices, including borescopes, thermo-hygrometers, penetrative, and non-penetrative moisture meters, and infrared camera imagery, which help us, identify whether there is any hidden moisture that might cause future problems.

Water loss incidents can have far-reaching effects. Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880 to help clean up and dry your property, restoring the pre loss conditions. "Like it never even happened."

Insurance Tips For Making a Storm Claim

8/9/2021 (Permalink)

Here at SERVPRO of Mount Prospect/North Des Plaines, we work closely with many Insurance companies. One in particular is American Family Insurance. Here are some tips from them on making a storm damage claim. 

Act Quickly. Filing a claim with your insurance company in a timely matter is very important. Most insurance policies limit your time to file a claim, so being quick is essential. You will want to repair the damage before it has a chance to get worse.

Review your policy. Every insurance policy and claim is different. If you know what your policy covers, you will be better prepared to plead your case. 

Document everything. Keep a log of the storm and the damage. Do NOT start to clean up until you have documented as much of the damage as is safe and wait to handle the big messes until a claims adjuster has assessed the situation. 

Mother nature likes to shake things up and if your home didn't weather a storm as well as you'd hoped it would, keep these tips in mind to help you along the way. 

If you have experienced storm damage in your home or business call SERVPRO. We specialize in finding, assessing and repairing damage from storms!

Benefits of Air Scrubbers

7/27/2021 (Permalink)

HEPA Filtration System Air Scrubber

Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality.

Why does SERVPRO® use Air Scrubbers?

The goal of every restoration job is to safely and efficiently return the indoor environment to pre loss condition for the customer.

Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment.

Mold Remediation

Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros.

If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.”

Fire Extinguisher Readiness

7/27/2021 (Permalink)

PASS Fire Extinguisher

It’s also a great time to review your fire extinguisher knowledge.

  1. Do you have a fire extinguisher? Do you know where it is?
  2. Do you know when your fire extinguisher expires? “You can tell the difference between the two by the head; a rechargeable extinguisher has a metal head with a gauge that reads Charge/Recharge, and a disposable extinguisher has a plastic head with a gauge that reads Full/Empty.”
  3. Do you know how to use your fire extinguisher? The time to read the instructions is not when you reach for it in an emergency.

You should always familiarize yourself with the instructions for your specific extinguisher, but there are four basic steps to follow with a standard foam model. You can remember them with the acronym PASS:

  • P—Pull the pin on the fire extinguisher.
  • A—Aim the nozzle or hose at the base of the fire. Keep a safe distance away.
  • S—Squeeze the handle to release the extinguishing materials.
  • S—Sweep the nozzle from side to side.

Continue directing the foam at the base of the fire until it is completely extinguished.

If you have experienced fire damage, call SERVPRO of Mount Prospect/North Des Plaines to find out how we can help you make it “Like it never even happened.”

Why Call SERVPRO When Water Damage Strikes?

6/23/2021 (Permalink)

When water damage strikes your home or business, it can be tempting to "go it alone" and try to clean up the mess and resulting damage on your own. Unfortunately, water damage is often sneaky, creating wet walls, damaging flooring and leaving musty smells in its wake. Trust the restoration professionals at SERVPRO of Mount Prospect/North Des Plaines to clean and restore your property the right way utilizing the latest technologies in drying and deodorization. Have the piece of mind that comes with knowing you have experts in your corner to make the process of restoring your home as painless as possible. Our technicians receive continuous training to stay up to date on the most effective techniques in the industry to quickly and efficiently restore your property. Call us anytime day or night at 847-956-1880 and let us help you make your home "Like it never even happened."

Proven Experience for Your Fire or Smoke Damage

6/23/2021 (Permalink)

After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Mount Prospect/North Des Plaines to return your property to its pre loss condition. We have a proven system to not only restore your property but to make the process as stress-free as possible for you. 

Step 1: Emergency Contact

The restoration process begins when you call our office at 847-956-1880, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.

Step 2: Inspection and Fire Damage Assessment

Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Mount Prospect/North Des Plaines to get the job done right and make your property "Like it never even happened."

How To Use IICRC Classifications To Assess Flood Damage

6/23/2021 (Permalink)

If you have endured flood damage to your Des Plaines home – SERVPRO of Mount Prospect/North Des Plaines can help you. We are an experienced flood damage restoration and repair team, with access to sophisticated tools and the finest equipment. If your property needs saving, we are the right choice. The first that thing we do, once we arrive on site, is to conduct a full inspection. This is designed to help us determine the extent and nature of the damage. The IICRC (Institute of Inspection Cleaning and Restoration Certification) categories flood damage according to four key classifications. The SERVPRO technicians will use this guide to shape their plan of action and decide which repairs are required.

Here is some more information on the IICRC classifications and what they might mean for your property.

Class One: Limited Intrusion
This is the least severe type of flood damage. A small amount of water has entered the home. There is minimal damage to walls and soft furnishings. Depending on the size, shape, and location of the affected space, large fans can likely be used to dry it out.

Class Two: Intrusion With Some Spread
Here, flood water has started to spread. If your house was impacted by a storm, the damage is almost going to have advanced beyond small pools of water. It may have risen into the walls and started to soak into timber, concrete, and insulation materials. The water has reached the subflooring beneath carpets. Industrial drying machines (and carpet lifters) will be brought in to absorb the excess moisture.

Class Three: Invasive Liquid
The walls, ceilings, soft furnishings, and floors are all damp and need to be dried quickly. Most are fully saturated with water. Water lines on the walls extend more than two feet above the floor. This tends to occur when ceilings leak (during heavy rainfall), and water seeps through the walls. Dehumidifiers and dryers can be used to restore the home, but some materials may be unsalvageable.

Class Four: Severe Invasion
In the most severe cases, objects not usually affected by flooding have been compromised. For instance, paintings high up on walls, attics (if the danger is from natural flooding), and crawlspaces. At SERVPRO, we’re committed to saving as many of your possessions as possible, but extensive damage can render some items irreparable. We will, however, inform you of the fact before disposing of any materials. Serious flood damage may require you to move out of the property while we secure its structural safety and install heavy duty drying machines.

Whether your home has been damaged by a storm or by something more familiar, like a burst pipe, assessing the damage is an important part of formulating a response. SERVPRO of Mount Prospect/North Des Plaines is a locally based service, which means that our response is always fast.

What To Do If Water Damage Occurs

5/26/2021 (Permalink)

Drying out a water damage room Drying Process in Place

Step 1 – Stop the Water, if possible

Step 2 -- Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880

 We will ask for:

  • Your name.
  • Address (please let us know if your mailing address is different than the property address).
  • Telephone numbers.
  • How did you hear about us?
  • What type of damage occurred (water, fire, etc) and what caused the loss?
  • How many rooms are affected and the type of flooring in the affected rooms?
  • Is your home on a concrete slab, crawlspace, or basement?
  • Year your home was built.
  • We will ask what company your homeowners’ insurance is with. If you have a claim number and / or adjuster information already (if not, no worries).
  • What your deductible amount is?
    • The deductible is the amount you pay before insurance starts to pay. We generally collect this amount at the start of service, but this can vary depending on the insurance company. 

Step 3 – Call A Plumber, if needed

Step 4 – Call Your Insurance Company

In order to get things under way quickly, contact the Claims number for your insurance company.  They will ask for some information about the loss and what damages there are.  If you’re unsure what your deductible amount is, they will be able to tell you.  If they assign a claim number and / or adjuster, please take that information down and give it to us.  Tell them you have SERVPRO of Mount Prospect/North Des Plaines on the way.  Some people like to speak to their agent, which is fine, but the agent isn’t typically available at all times and many times there’s a delay before the agent has some time to file the claim. 

We will extract the water and move any necessary contents when we get there.  Just keep yourself safe, it's very easy to be injured during a water damage situation.  

We Do Commercial Cleaning

5/12/2021 (Permalink)

Certified: SERVPRO Cleaned We treat and remediate all COVID-19 pathogens.

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Mount Prospect/North Des Plaines. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again.

Certified: SERVPRO Cleaned:   Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Mount Prospect/North Des Plaines Professionals to bring a higher standard of clean to the places we gather.

All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.  SERVPRO of Mount Prospect/North Des Plaines offers proactive disinfecting to help minimize the spread of viruses such as COVID-19. 

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Vandalism:  Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Learn more about our commercial cleaning services by contacting us at 847-956-1880

Flood watch or warning. What is the difference?

5/12/2021 (Permalink)

When a storm hits your home, SERVPRO of Mount Prospect/North Des Plaines has the storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

4 Things Business Interruption Insurance Covers After a Fire

1/7/2021 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Protect your investment against fire by acquiring business interruption

4 Things Business Interruption Insurance Covers After a Fire

When fire emergencies happen in commercial buildings, the cost of damage can be extensive. In addition to facing destroyed property and equipment, business owners must also deal with wage losses and ongoing rent costs. For this reason, many have business interruption insurance to protect their investment against fire damage. If you are unfamiliar with this kind of insurance, it can be a good idea to learn if you have it and what it covers before you need it. Often, it is part of your overall property insurance and includes:

1. Lost Sales and Revenues
One of the most financially difficult parts of a business fire is the loss of income that comes with the inability to work as normal. The good news is, most policies cover the period of time when business owners cannot make regular profits due to a fire.

2. Temporary Relocation
After a fire, professional fire damage restoration experts will have to assess, clean, reconstruct and repair your building. Since this process can take some time, it is common for business interruption insurance to cover costs associated with the temporary relocation of your business.

3. Ongoing Rent and Utility Costs
Rent does not stop just because you cannot use your commercial property while it undergoes fire cleaning. Along with relocation, this kind of insurance usually pays for ongoing rent and utility costs throughout the fire damage restoration process.

4. Other Reasonable Expenses
While most insurance policies offer similar types of coverage, the details are not always the same. Many policies will also cover other reasonable expenses related to a business fire, but the specifics of what your insurance company considers "reasonable" will depend on what your policy says.
In a nutshell, business interruption insurance covers the period of time when a fire causes financial interruptions for a business. If you have questions about what your policy covers, take some time to better familiarize yourself with what you have before an emergency happens. Preparing now can prevent stress later.

5 Things Homeowners Should Do if Mold Damage Happens After a Flood

1/7/2021 (Permalink)

wet floor, three air movers placed on wet floor Storm water cleanup

Take The Following Steps To Protect Your Property

When a home in Mount Prospect, IL, is impacted by floodwaters, the property becomes susceptible to mold growth. Microscopic spores take off, spreading within the space. Spores grow when they interact with liquid and organic matter. Once this reproduction starts, it's hard to control. The organisms multiply quickly within 24 to 48 hours. It's important that residents take the following five steps to protect the property.

1. Remove Moisture
Any standing water is a mold concern. Work quickly with a water restoration company in Mount Prospect, IL, to evaluate the extent of exposure; then, immediately work to dry out the rooms. Place industrial dehumidifiers in wet zones, allowing the devices to extract humidity from the air and structure. In addition, any additional water should be pulled out of the residence using a wet vacuum.

2. Reduce Spore Levels
Fungus thrives not just on the surface of objects but within them as well. Therefore, the best method to hinder mold growth is to physically reduce the contamination. Anything porous and damp should be extracted. Tear out drywall, ceiling, and carpeting if it was exposed. These cannot be cleaned with chemicals.

3. Apply Antimicrobial Formulas
Nonporous items may remain, but they should be washed thoroughly with soap and water. Any lingering fungal or bacteria infestations may be handled by applying an antimicrobial spray.

4. Clean Contents
Don't just focus on the house. Also, consider what is inside the space. Furniture, pictures, and other valuables may be harboring spores. Content cleaning specialists have high-tech equipment to salvage some of these important pieces. Work with the remediation team to see what may be kept and what needs to go. It's important to evaluate everything.

5. Replace Saturated Materials
New drywall and flooring may take time, but the actions permit a fresh start for the residents and assist in providing a cleaner space. Once the room has been sanitized properly, the new materials may be brought inside.
Mold growth doesn't take a long time; in fact, once a flood occurs, the issue could begin overnight. For this reason, homeowners should act quickly to mitigate the destruction, concentrating on maintaining a dry space and eliminating fungal numbers.

Can Drain Cleaner Damage Pipes?

12/28/2020 (Permalink)

Drain cleaner ads, water pipe detergent with clear pipes section in 3d illustration Chemical drain cleaners can cause more problems than they fix

Can Drain Cleaner Damage Pipes?

If anyone in your North Des Plaines, IL, household has long hair, you are probably all too familiar with having a clogged drain. When you are trying to use the bathroom sink to brush your teeth, nothing is more frustrating than watching water collect in the basin. Out of annoyance, it can be tempting to grab a bottle of drain cleaner from your local store, but should you? Sometimes, chemical drain cleaners can cause more problems than they fix.


When You Should Not Use Drain Cleaners
Drain cleaners can solve minor issues when it comes to a clogged drain, but you should not use them regularly. Over time, the chemicals inside the cleaner can wear away at piping. That said, there are some instances when you should not use drain cleaner at all on your drains. Examples of these times include:

  • When you have plastic pipes
  • When you have old and/or weak pipes
  • When the drain is completely clogged


If any of these situations apply to you, it is better to contact a sewage cleaning professional to assist with your problem.


Problems With Drain Cleaners
Why can drain cleaners be so harmful? It comes down to how they work. When there is a big clog in your pipe, drain cleaners work through it by using heat. This heat is usually generated through one of three chemicals: caustic, oxidizing or acid. These create powerful chemical interactions that work by corroding away buildup. In the same way, they can also cause corrosion to the pipe. Another problem that arises is having a clog caused by fats, oils or grease. Referred to as "FOG clogs," these kinds of drain clogs can lead to further blockage because the clog is simply pushed further down the pipe into a harder-to-reach location.
While drain cleaners can sometimes be useful, it is important to think about their risks. It is always wise keep your home's unique piping conditions in mind before pouring any chemicals down a clogged drain.

Three Reasons You Shouldn't Use Bleach To Remove Mold

12/10/2020 (Permalink)

Clorox bleach on white containers on a store shelf. Don't use bleach to remove mold

Here Are Three Reasons Why Not To Use Bleach

If you find a little bit of mold in your building in Mount Prospect, IL, you might think you can get rid of it with just some bleach and a scrub brush. This is not the best way to do some fungus cleanup. here are three reasons why.


1. It Doesn't Fully Kill the Mold
If the mold you're seeing is on a porous surface such as drywall or wood, you're only seeing the tip of the iceberg. The root of the mold is far beneath the surface, and if you don't kill that, the mold will just keep coming back. Cleaning supplies can't get all the way to the root, so even if you use them to get rid of the visible mold, you won't fully kill it this way.


2. It May Feed Mold Growth
Mold and fungus cleanup is a tricky process because fungi feed on damp environments, which means adding water can actually make the problem worse. Bleach is mostly water, believe it or not, and the chlorine that gives it its cleaning power evaporates faster than water. As a result, putting it on a moldy area can actually make the problem worse, because the water sticks around, allowing the mold to grow back and then spread.


3. It Can Harm Your Surfaces
Bleach is a powerful cleaner for a reason. You've probably seen what happens when you accidentally splash some on your clothes or a towel, and your walls and floors are no different. The damage caused by the substance might be acceptable if it actually worked to cleanup mold, but since it doesn't, the stains are far from worth it. It's best to call in a mold remediation company to have them clean the mold with professional equipment.
Fungus cleanup can be complicated, so if you find some mold in your building, it's best to leave it to the professionals.

Why You Need to Replace Polybutylene Pipes

12/10/2020 (Permalink)

The plumber connects parts of the plastic water pipe using fittings, hands close-up. Polybutylene piping is common in older buildings

Know When To Replace Them

Polybutylene piping is common in older buildings. You may have heard it referred to as poly b plumbing. However, these pipes have caused a lot of damage that can only be fixed by a qualified restoration company. This is because they can fail without warning signs. Therefore, if you find poly b pipes in your building, you should know when to replace them with new plumbing.


When Should You Replace Your Pipes?
Several things can indicate it is time to replace your polybutylene pipes. The most common signs include:

  • The pipes have started to break down
  • The pipes are starting to flake
  • A piece breaks
  • You are located in an area that doesn't allow poly b pipes
  • You want to purchase property insurance
  • You want to sell your home


What Maintenance Can Delay Replacement?
When you discover polybutylene pipes in your building in Mount Prospect, IL, you will probably want to replace them. However, if you do decide to keep them, there are ways you can maintain them so they last longer. For instance, you can hire a plumber to replace the fittings with brass or copper. This limits the breakable parts on your plumbing.
You can also protect your pipes by checking the metal bands that keep them in place. If any become too tight, they can cause the pipes to fracture and water to leak. To avoid this, you can check and loosen any overtightened bands. You should also monitor the pressure reducing valve that protects your pipes. Keep the water pressure in your building under 60 psi for the best results with poly b pipes.
There are certain steps you can take to maintain your poly b pipes. However, you will want to change these eventually. This is because the pipes can break without any warning signs. This can lead to a lot of water damage to your building. Replacing these pipes quickly will reduce this risk.

4 Tips for Keeping Your Home Fire-Safe

12/10/2020 (Permalink)

smoke detector in the room Maintain smoke detectors

Fire Preparation

A home fire is an unthinkable tragedy. However, if everyone in your Mount Prospect, IL, household understands fire safety, it will significantly reduce the likelihood of the worst happening. The first step of fire preparation is knowing how to prevent a disaster altogether.


1. Be Careful With Open Flames
Never use any open flame, such as candles, unattended. Put them on sturdy surfaces, away from anything flammable and out of reach of children and pets. Always smoke outdoors. Use sturdy ashtrays that are deep enough to trap the butts and ashes. Never place an open flame in the vicinity of medical oxygen.


2. Safely Heat Your Home
Keep flammable materials (including curtains and bedding) at least three feet from space heaters, furnaces, radiators, woodstoves and fireplaces. Use only space heaters that have an automatic shutoff function in the case of overheating or tipping.


3. Use Caution When Cooking
Never leave anything unattended while it’s cooking on the stove or broiling. Ensure that pot and pan handles are always turned toward the back of the stove so they can’t be knocked off. One easy fire preparation tip is always to keep a pot lid next to the stove when cooking; if flames erupt, you can easily slide the lid over the fire. Then, turn off the burner. Also, keep a kitchen fire extinguisher nearby and make sure everyone knows how to use it.


4. Maintain Smoke Detectors
Make sure that your smoke detectors are in good working condition by testing them a couple of times a year. Once a year, replace the batteries. Dust and vacuum the detectors when you test them and change the batteries. Dust can build up, making them less effective. Every 10 years, replace the smoke alarms themselves.
No matter how careful you are with your fire safety, there are never guarantees. Always have a fire preparation plan in place. If a disaster occurs, fire damage cleanup professionals can return your home to its preloss condition.

Top 5 Places to Look for Mold

11/25/2020 (Permalink)

Mold growth on a wall Mold damage in North Des Plaines, IL

You Should Check The Following Areas

Mold damage has the potential to ravage your North Des Plaines, IL, home if the situation isn't handled properly. Performing regular home inspections to check for mold and mildew can help you catch the problem while it's still small and ultimately save you time and money in costly mold remediation. If you're not sure where to start looking, try checking the following locations.

1. Your Bathroom
Where there's water, there's the potential for mold growth. Your bathroom comes into a lot of contact with water. Check for mold in the shower, the bathtub, underneath the sinks, around any exposed piping and in the window sills.

2. Your Kitchen
You need to make sure that you regularly remove old food items from your refrigerator and pantry, as these can sponsor unwanted mildew growth. It's also important to check around and underneath the sinks as well.

3. Your Laundry Room
Your washing machine also has the potential to house mold. You need to make sure that you properly air the drum out after each cycle. At least once a month, you should also run an empty cycle on high heat with a cup of white vinegar in the drum. This can help prevent future mold growth and keep your laundry fresh.

4. Your Living Room
While you might not be able to see it as easily, your living room's carpet can also fall victim to mold damage. Neglecting to clean up spills right after they happen can lead to moisture getting trapped underneath the carpeting, causing black mold to grow on the flood boards beneath.

5. Your Basement
If you have an unfinished basement with exposed water pipes, then you need to take extra time checking for mold. Inspect your water pipes and around the water heater for signs of mold.
Performing regular home inspections can help you catch the problem before it has the chance to spiral out of your control. Make sure to contact mold remediation experts for assistance if your inspection does uncover signs of mold damage.

How To File a Water Damage Claim

11/24/2020 (Permalink)

Claim form for fill out Homeowners may file an insurance claim, seeking financial assistance in the restoration efforts

Follow These Four Steps

When a home in Mount Prospect, IL, suffers from water damage, homeowners may file an insurance claim, seeking financial assistance in the restoration efforts. The process, for many, may seem intimidating, but it doesn't have to be that way. By taking initiative and remaining organized, residents can make the experience easier. It's important to follow these four steps, always remembering to record every effort made.

1. Report the Damage
If the flood destroyed structural materials and personal belongings, immediately call your insurer to request assistance. It's important to relay the details of the initial event and ask questions about your policy. Double-check the deductible amount and the total coverage that is available.

2. Arrange for Inspections
Obtain an assessment from a water remediation company. The professionals should check the moisture saturation levels and determine how much tear out, drying and construction are needed to repair the space. In addition, the insurer should send an adjuster to review the premises. Be available during this time to walk the property together and point out any problems. The company uses the adjuster's report and other estimates to evaluate the insurance claim.

3. Photograph Everything
Evidence of the issues is important. Before any work is done, take photos of the pipe burst and any subsequent destruction. Soggy carpets, ruined drywall and soaked valuables should be noted. Usually, policyholders have both personal loss and property loss coverage. Be sure, therefore, to record everything of concern. Save these in a file on your computer and share them with the agency.

4. Submit Receipts
Begin any immediate cleaning. Delaying too long could cause further complications. Make a list of all the expenses. Send this itemization with the receipts to your insurer to file toward your insurance claim.
Don't hesitate to work with your insurance agency to get the monetary support required to fix your house after a pipe burst or flood. Remember to remain clear and structured with each step.

Restoring Your Commercial Property After A Water Damage Event

11/21/2020 (Permalink)

Flood water on the floor of a Mount Prospect business We are water removal experts and will restore your property to pre-damage conditions

Flooding and water damage events at Mount Prospect or Des Plaines commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Mount Prospect/North Des Plaines

SERVPRO of Mount Prospect/North Des Plaines specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mount Prospect/North Des Plaines Smoke and Soot Cleanup

11/16/2020 (Permalink)

The aftermath of a laundromat fire in Mount Prospect, IL We are prepared to respond to any Fire Damage Emergency in Mount Prospect, IL

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Mount Prospect/North Des Plaines will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your Mount Prospect property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 847-956-1880

3 Measures To Stop Flooding

11/12/2020 (Permalink)

The Thames Barrier in England The Thames Barrier in England consists of hollow steel-clad water gates

Here Are Three Innovative Flood Prevention Systems

High water can cause flood damage inside of commercial buildings. Cities that sit near large bodies of water or in areas that are at a high risk of hurricanes are among the most vulnerable locations. However, even dry climates can flood on occasion. There are many methods cities can use to protect infrastructure and inhabitants from rising water. Technical advances are being made, and new systems are being developed all the time. Here are three innovative flood prevention systems that cities around the world are using to help keep flood waters away.

1. The Maeslant Storm Surge Barrier
The Maeslant Storm Surge Barrier in the Netherlands is one of the largest moving structures in the world. This unique apparatus contains computerized walls and water tanks inside the barrier. When the weight of the rising water pushes the walls down, it stops the flooding and keeps the water from passing to the other side of the barrier.

2. The Modulo Sperimentale Elettromeccanico
The Modulo Sperimentale Elettromeccanico, or MOSE, is a system of 78 barriers that block high water from entering the town of Venice. Each of the 78 partitions are designed to work independently and can be maneuvered to hold back water rising from the Adriatic Sea.

3. The Thames Barrier
The Thames Barrier in England consists of hollow steel-clad water gates. When open, ships can easily pass between the gates. When the water begins to rise, hydraulic rocker beams are used to close the gates and stop flooding. To avoid flooding on the other side, a small amount of water continues to pass through the bottoms of the barriers.
Large cities have many options for stopping high water before it reaches civilization. When safeguards are not in place, unnecessary flooding can occur. If your business in Mount Prospect, IL, has experienced flood damage, call a professional remediation company to get your business back to normal as quickly as possible.

Your Guide to Category Two Water Damage

11/9/2020 (Permalink)

dirty water on the floor Category two water damage in North Des Plaines, IL

A broken pipe is a common cause of commercial water damage, but not all pipe breaks are the same. Experts classify floodwater into three categories: Category One, sometimes called “clean water”; Category Two, also known as “gray water”; and Category Three, referred to as “black water.” Categories Two and Three require considerable decontamination efforts in addition to ordinary cleanup and water pipe repair.

Sources of Gray Water

Category Two water is water that is mildly to moderately contaminated. It may contain chemicals, bacteria or other organic materials. Some examples of Category Two water include:

  • used water from a washing machine or dishwasher
  • water from a malfunctioning sump pump
  • water from an overflowing toilet that contains urine, but no feces
  • water from a fire sprinkler system

Frequently, Category Two water is actually water which was Category One clean water at the time of the pipe break or other event. Clean water can turn into gray water if it becomes contaminated through contact with dirt, chemicals, and/or bacteria in the environment, such as on the floor of your business. Consider a failed water pipe repair on an upper floor that seeps down to a lower floor. The water could be considered Category One upstairs, but Category Two downstairs, since it becomes contaminated as it passes through the floor, subfloor, insulation and ceiling material.

Gray Water Cleanup
Because Category Two water contains contaminants, it is considered a health hazard to humans and animals. To ensure that the area is properly and thoroughly decontaminated, call a reliable water restoration company in North Des Plaines, IL. Restoration technicians have the equipment and training necessary to completely remove all contaminants and hazardous materials. Be sure to contact these professionals as soon as possible, as Category Two water can become Category Three water within hours.
Never attempt to perform a water pipe repair in a business flooded with Category Two water. Leave any cleanup work that involves hazardous conditions to experienced professionals.

5 Steps To Recovering From Contaminated Water

11/8/2020 (Permalink)

standing water in a commercial building Commercial water damage

Here Are Five Steps You Can Follow To Ensure Your Business Is Safe

Flood water is considered to be contaminated water. It can pick up viruses, bacteria, sewage, debris, chemicals, and other contaminants that lie in its path. Contaminated water can cause damage to a business and impact its bottom line. To get your operations back to normal as quickly as possible, there are five steps you can follow to ensure your business is safe for customers and employees.

1. Perform Water Extraction
Contaminated water can creep or rush into your building. It can soak everything in its path including furniture, building materials, paperwork, walls, and flooring. The first step to cleaning up the mess is removing the water. Professional water remediation companies use water extraction devices to remove the water quickly.

2. Clean Debris
Flood water can carry debris and leave it scattered on your floor. Any debris left over will need to be cleared away. Materials that are not salvageable will also be removed during the cleaning phase.

3. Dry the Area
You will want to get the water cleaned up as quickly as possible because the longer the water sits, the more time it has to cause damage to your building. Professionals often use industrialized blowing machines to dry the area quickly.

4. Clean and Sanitize
A biocide or bleach solution can be applied to the area to kill off any lingering organisms. This step is absolutely necessary after a flood or toilet overflow.

5. Restore the Building
Once the area has been cleaned and sanitized, the restoration team will begin restoring your business to its original state. Depending on the level of damage, the experts may replace drywall or install a new carpet.
Flood water contains many contaminants, but with proper cleaning and disinfecting, you can return your business in Mount Prospect, IL, to its pre-flood condition. Call a professional water remediation company to make your building appear "Like it never even happened."

Tests Your Fire Sprinkler's Need

11/3/2020 (Permalink)

Automatic ceiling Fire Sprinkler at the Office Your fire sprinkler system needs periodic testing to make sure that it is ready and capable of handling any commercial fire

When most people think about testing a fire sprinkler system, they see horrible images of all of their equipment getting soaked. Fortunately, you can test your system without actually setting it off. If you don't know how to do this, ask a fire safety professional or your fire inspector to help you.

Tests You Can Perform

There are some simple tests that you can perform on your fire suppression system without actually setting a fire. These tests are:

  • The water flow alarm test
  • The 2-inch main drain test
  • The fire pump test
  • The hydrostatic 5-year functionality test
  • The dry pipe valve drip test

A qualified employee should perform these tests as part of your regular fire sprinkler testing routine. If you don't test your fire sprinkler system, you could have a malfunction, causing you to need to call a fire or water damage remediation company in North Des Plaines, IL.

You should test your full fire prevention system quarterly. Always follow the manufacturer's testing guidelines to ensure that your system will operate when you need it. You should also check the gauges weekly to be sure that the system is full and properly pressurized.

What Your Fire Inspector Will Test

Your fire inspector will perform some tests to make sure that your system is working properly and up to standard as well. Their inspections are much different than your routine testing. A fire inspector will want to look at your maintenance logs. They will check the gauge and do a live system test. Don't worry, inspectors use the main drain instead of the actual sprinklers to do the live test so you won't have to worry about any fire sprinkler cleanup.

Your fire sprinkler system needs periodic testing to make sure that it is ready and capable of handling any commercial fire. If you don't know how to test your system, speak with the company that installed it or a fire safety professional. They can advise you on proper testing and maintenance.

5 Ways to Flood Proof Your House

10/20/2020 (Permalink)

A sump pump installed in a basement of a home with a water powered backup system. Take good care of your sump pump

Flood Safety Measures

Flooding is one of the most common natural disasters that homeowners in the United States have to deal with. Water damage can wreck havoc, costing you hundreds, if not thousands, in primary and secondary damage. Protecting your home in Mount Prospect, IL starts with taking precautionary flood safety measures. Abide by the following safety tips to help flood proof your property.

1. Protect and Relocate Valuable Possessions.
Any important possessions that aren't waterproof need to be sealed in containers and relocated to high shelves on the top floor of your home. This includes important documents, irreplaceable family heirlooms and electronic devices.

2. Install a Back Flow Valve.
Interior and exterior water valves can help prevent sewage and ground water from backing up into your home. Install these devices on all pipes that enter the home, just to cover all your bases.

3. Modify Indoor Electrical Systems.
The Insurance Institute for Business and Home Safety recommends that all sockets, wiring, switches and circuit breakers sit at least one foot above the projected flood level. If any of your equipment is below this line, then you need to practice proper flood safety by modifying and moving the devices.
4. Control Water Flow Outside Your House.
Your property is significantly less likely to flood if the water is redirected in the opposite direction. Most homes are built on somewhat elevated surfaces, but you may still need to take additional measures. Modify the slope of the ground near your property so that the water runs away from the house.

5. Take Good Care of Your Sump Pump.
Your home's sump pump is designed to drain ground water and prevent flooding. However, it can't perform its job correctly if you don't practice proper machine maintenance. Make sure to regularly remove accumulating debris, test the pipes and change the backup batteries when necessary.
The above flood safety measures can help prevent you, as a homeowner, from having to deal with unnecessary water damage. If your property has fallen victim to water damage caused by flooding, then you need to contact flood remediation experts as soon as you can.

4 Ways to Clean Pipes and Avoid Chemicals

10/13/2020 (Permalink)

Woman with plunger trying to remove clogged sinks. Abstract photo. A plunger can be used to unplug any drain where it can gain suction

Four Alternatives To Chemical Cleaners

When your sink gurgles, your instant reaction is to reach for the drain cleaner, but it should be your last resort when clearing a clogged drain. First, try these four alternatives to chemical cleaners:

Grab a plunger. It is not just meant for toilets. A plunger can be used to unplug any drain where it can gain suction. Often, it only takes a few minutes of plunging to clear minor clogs.
Use a wire hanger. Bend a wire coat hanger so that you create a long handle by straightening out the corners. Use your newly created hook to “fish” down into the clogged drain and pull the blockage out. This works especially well for shower drains where hair tends to build up.
Mix up some baking soda and vinegar. This classic combination of non-corrosives is used for all sorts of household remedies, so it is not a surprise that it can be used to clear drains. In this case, you use boiling water as a heating agent to create a reaction.
Call a plumber. Even if you get a stubborn clog to move, it doesn’t always completely leave your system, or it clogs up other sewage pipes. Having a sewage cleaning expert take care of the problem right away will save time and money.

By trying some of these methods, you can prolong the life of your pipes.

Why You Should Avoid Chemicals
Drain cleaner is made up of different chemicals that work by creating a reaction to dissolve clogs. The reaction creates heat to break down the blockage. As a result, it can weaken pipes, causing them to break and costing you more when you have to call in a local water damage company to clean up.
Fixing a clogged drain with a chemical cleaner might be easy, but there are other alternatives that are better for keeping both your pipes and the sewage system in North Des Plaines, IL, flowing.

How a Painting Can Be Restored After Mold

10/1/2020 (Permalink)

Restoration: close up of a painting final retouch The professionals will take any damaged artwork for mold cleaning

Restoring A Painting After Mold Damage

During a mold cleaning at your Mount Prospect, IL, you may be worried about any artwork that may have been affected. Fortunately, in many cases, paintings can be restored. Here are three things you should know about this process.

1. Contact a Professional

Anytime you have mold damage in your home you should contact a local mold remediation service. These professionals can help with item restoration as well as removing the mold from your home and inspecting for any contributing factors such as water damage. It’s important to know that many mold remediation services offer the ability to restore damage to multiple household item types, including artwork,

2. Cleaning Should Be Done Carefully

The professionals will take any damaged artwork for mold cleaning. This process will involve an assessment of how much mold damage has occurred and what kind of repairs can be done. Most paintings should be restore-able. During the cleaning, the professional will use special cleaners that can remove the mold without causing further damage. It may be necessary to remove old varnish from the painting to properly clean the piece but once the restoration is complete it should be resealed.

3. Restoration of the Art is Possible

Once the piece is clean the professional performing the restoration can talk over the damage with you as well as what type or restoration level is possible. These professionals can repair frames, remove old varnish, and even touch up paint to damaged sections. Restoration professionals should be using special supplies which allow for any work they do to be removed and redone if there should ever be a need for further repairs.

When performing a mold cleaning in your home it’s important to remember that even damaged paintings can be restored. This process should be carried out by a professional who can carefully clean the painting and then restore any details that may need attention. If you have any questions a remediation professional should be able to help.

What Measures Exist to Stop Flooding?

9/23/2020 (Permalink)

The Thames Barrier in England Engineers designed the Thames Barrier on the Thames River in England to be beautiful as well as functional

What Measures Exist to Stop Flooding?

Hurricanes and powerful storms cause serious devastation. Coastal regions lie in the path of storms as they come off the water, while cities with poor drainage options are subject to damage from high water accumulating with nowhere to go. You may want to look into what flood prevention methods are in place for your business in Mount Prospect, IL. Large cities across the world have come up with several ingenious ways to stop flooding in its tracks.

1. In England
Engineers designed the Thames Barrier on the Thames River in England to be beautiful as well as functional. Shiny steel shells spaced out across the river house hydraulic beams that turn the gates open and closed as needed. The gates are normally left open for ships to pass through. They revolve shut as necessary to prevent excess water from flowing through and threatening the water level of the Thames River.

2. In the Netherlands
In the Netherlands, along the Nieuwe Waterweg waterway, computerized walls close the Maeslant Storm Surge Barrier and water fills tanks along the barrier. The weight of the water pushes the walls down to keep the water from flowing through. The Hagestein Weir, along the Rhine River, uses to enormous arched gates to control water flow and generate power. The hinged gates are stored in the upright position and rotate down to close the channel and prevent problems caused by high water.

3. In Japan
Japan has a long history of flooding. A system of canals and sluice-lock gates have been designed over the years to protect the high-risk region. Hydraulic motors power many water-gates in Japan, where water pressure causes the gates to open and close without the need for electricity.
Research the flood history in your area and have a plan in place if your business suffers devastation from high water. Prevention is the best option, but commercial storm damage clean up experts exist to help when disaster strikes.

Putting Out the Flames May Mean Unexpected Water Damage

9/23/2020 (Permalink)

Firefighters putting out a fire in a home Home fire in North Des Plaines, IL

Putting Out the Flames May Mean Unexpected Water Damage

The effects of a fire to your North Des Plaines, IL, can be devastating. Along with charred belongings, the stench of smoke, and visible soot damage, the water used to extinguish the flames can also cause damage. Considering that a fire hose used by firefighters can release 300 gallons of water a minute, that could mean dealing with extensive unwanted alongside the fire damage.

After a Fire
The aftermath of the fire and potential water damage means safety should always be the first priority. Once the property is safe to enter, below are some tips to get the restoration process quickly started.

Call Your Insurer – Getting a claim started fast means returning to normal sooner. An insurance adjuster will come and inspect the damage, both from the fire and any damage incurred putting it out. Depending on the severity, discuss if temporary lodging and food expenses will be provided.
Document Everything – While you may want to dig in and start salvaging your precious belongings, photos and videos should be taken of everything that came in contact with the fire or water.
Start the Drying Process – The longer water sits, the more potential for secondary issues to form, such as mold growth. If possible and safe to do so, open windows and run fans to get the air circulating.

Professional Help
The next call you make after insurance should be to a trusted fire damage and restoration company. They will complete and inspection and assessment of the situation, work with your insurer to get the process started and help secure the home against further damage during the wait. Once the restoration process begins, they have the expertise, latest technology and industrial cleaning techniques to thoroughly dry, clean, sanitize and restore any structural problems and many of your belongings.
Any kind of fire damage can have lingering effects. Taking quick action and working with your insurance company and professional restoration service can help you get back to “Like it never even happened.”

Does Commercial Insurance Include Mold Coverage?

8/20/2020 (Permalink)

Mold on pieces of wood, SERVPRO logo on front of the picture A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

Does Commercial Insurance Include Mold Coverage?

Fungi are an important part of the natural world. Along with bacteria, fungi are critical for breaking down waste material and the remains of dead life forms. However, when it gets into your building, it can be a serious problem, often requiring a fungus removal expert.
When outside, fungus releases essential nutrients back into the world, including

Carbon
Oxygen
Nitrogen
Phosphorous

Inside, the same process also happens, but it’s usually doing so with construction materials, such as wood and drywall. Once discovered, it’s important to get a detailed inspection in North Des Plaines, IL, to determine how deeply the fungus has penetrated into your building, as well as the cause.

Does the Cause Matter for Commercial Insurance?
In almost every case, yes! If the cause was the result of poor maintenance, such as letting a pipe or roof leak continue, most insurance will find that your negligence has caused the problem. In this case, you can be sure you won’t get a dime.
This also usually applies to commercial building owners with tenants. Commercial building owners are held to a higher standard than residential owners, so it can be important to be particular about what tenants you allow in.

Will a General Commercial Insurance Policy Cover Mold Cleanup?
Almost never! The standard ISO form excludes all forms of fungus removal, including mold, which is the most important fungi as far as building damage is concerned.
There are some exceptions. Some standard policies will cover mold damage from fires, lightning or other sorts of natural causes. You need to carefully review your policy with your agent to make sure!

How Can You Get Mold Coverage for Your Commercial Building?
Typically, fungus removal coverage comes from a rider to your policy, such as a limited fungus coverage rider. Many insurance companies are offering this now, due to the enormous growth in awareness of the dangers of indoor mold.
Mold can form anywhere excess humidity occurs around a food source, such as gypsum and wood studs. If a small, hidden leak occurs, this type of policy can help you pay for an inspection and mold cleanup.

What Is Category 2 Water Damage?

8/20/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories There are three primary types of water categories

Flooding is a scary occurrence for homeowners. If left unchecked, floods can result in subsequent issues, such as water damage and mold growth. There are several different types of floodwater as well, each requiring their own specific remediation methods. If a lack of water pipe repair has caused issues for your home in North Des Plaines, IL, you might want to learn how to resolve Category 2 water damage.

Types of Flood Water

There are three primary types of floodwater, each categorized by the types of contaminants present in the flood.

Category 1: Category 1 water damage is characterized by a complete lack of contaminants. Clean water floods are, in theory, safe for human and animal consumption, but you should still never attempt to drink flood water. Category 1 floods can become more dangerous if they come into contact with other contaminants.
Category 2: Category 2 flooding is typically a result of a broken pipe or overflowing household appliances. Dirty dishwater or runoff from a laundry machine is usually to blame for this type of flood.
Category 3: Category 3 water, also known as blackwater, is the most dangerous type of flooding. It often contains human fecal matter, raw sewage or other types of dangerous biohazards. You should never attempt to remediate this type of flood without professional help.

Preventing Category 2 Flooding
The best offense in the war against water damage is a good defense. Prevent Category 2 flooding by regularly inspecting household appliances and exposed water pipes. Water pipe repair is also vital; if you come across a broken pipe then you need to patch the leak immediately.
Regular water pipe repair is an excellent way to protect your home against Category 2 flooding. Unfortunately, not all water pipes in your home are easy to inspect. Hidden pipes can burst and result in flooded walls and ceilings as well. If this is the case, you need to contact flood remediation experts to help you resolve the issue.

How To Prevent Further Damage After Flooding

8/10/2020 (Permalink)

Drying equipment in a bedroom Drying equipment in a Mount Prospect, IL home

How To Protect Your Home From Further Damage

Standing water can lead to mold growth in as few as 24 hours. Fortunately, acting quickly can protect your Mount Prospect, IL, home from further damage.

Drying the Property

After all people and pets are accounted for and it is safe to return to the property, the most important way to prevent further damage is to dry out the property as quickly as possible. You can use pumps, specialized vacuums, and buckets to remove the standing water. Then dehumidifiers and fans can be turned on to dry out porous items. If the humidity outside is low enough, you can open the windows and doors to increase airflow and speed the drying process. It may help to take some items outside to dry in the sunshine. The faster items dry, the less likely they are to foster mold.

Cleaning the Property
Unfortunately, mold growth is not the only concern after flooding. Floodwaters are often contaminated with bacteria. Because stagnant water can become a breeding ground for microorganisms, even clean water can become contaminated if left for more than 48 hours. The type of cleaner you should use depends on the source of the water, how long the water has been present and the item being cleaned. There are a variety of specialized cleaners available, as well as bleach and vinegar.

Restoring the Property
All items that cannot be fully cleaned and dried should be thrown away immediately. Remaining items may be able to be restored to their pre-flood conditions. Depending on your skill level, you may be able to do some repairs yourself. However, more intricate repairs, such as antiques and electronics, often have to be performed by a professional.
No matter how quickly you respond to flood damage, your home will need to be cleaned, dried, and restored. Whether you are dealing with mold growth or severe water damage, a certified restoration team can help you get your home back to normal quickly and safely.

How To Stop the Spread of Mold in Your Home

7/30/2020 (Permalink)

Green mold growth in the doors of a closet Mold damage

When a homeowner discovers spreading mold, it is time to take quick and decisive action. Letting the mold continue to grow and thrive in the home is not an option. If left untreated, mold will continue to spread throughout the property and look for new places to grow. Furthermore, unchecked fungal growth can damage walls, ceilings, paintings, documents, clothing, and furniture. Fortunately, there are a number of things a homeowner can do to get things under control. The surest way to control mold is to call a local mold mitigation company in North Des Plaines, IL. The company will follow a proven process to clean the home.

Professional Mold Remediation

Though each situation of mold infestation is different, the process of mold removal follows a similar pattern. These steps provide the foundation of mold abatement:

  • Inspection and assessment
  • Moisture treatment
  • Mold containment
  • Mold removal
  • Cleaning and sanitizing
  • Restoration

Particular attention is always paid to locating a problem water source. This is what normally allows spreading mold to infest a home and grow into dark colonies on walls and other surfaces. Whether the fungal growth is the type known as black mold or another type, professional methods are effective in cleaning the home.

Certified Mold Cleanup
Highly-trained technicians have undergone extensive education in the properties of mold. They understand what conditions enable spreading mold to take over a home. They also know how to contain the mold. The technicians will use HEPA vacuums to suck up mold spores and they follow this with a regimen of cleaning and sanitizing. Industry certifications ensure that technicians use the best practices to deal with the problem. These standards have been developed through the efforts of many leading stakeholders in the cleaning and restoration industry. A rigorous process determines which cleaning agents and techniques provide the best results. The final goal is to restore a home to its pre-mold condition.

The Relationship Between Water and Fire Damage

7/12/2020 (Permalink)

Inside of an empty building damaged by water and fire damage Water and fire damage in a Mount Prospect, IL building

Ways a Fire Can Lead to Water Damage

If you’re worried about a fire at your Mount Prospect, IL, place of business then you may make plans for a restoration in case of emergency. But did you know you may also want to plan for a water cleanup as well as a fire cleanup? There are a few ways a fire can lead to water damage. Here are three of the most common.

1. Fire Sprinklers

Fire sprinklers are an important system for protecting your business, however, they can also cause some water damage. Sprinklers are designed to release the suppressant directly over the flame to put it out, but the water may still pool in the affected area and can cause some additional problems if not quickly cleaned up. This can be a problem for areas already weakened by the fire.

2. Fire Hose

A fire hose can lead to a water cleanup since this important fire suppression tool has the ability to pump out between 200 and 800 gallons per minute depending on its size. This can cause flooding which if not quickly cleaned up may further damage the space. Fortunately, many restoration services are trained to handle water damage as well, and may already expect to need to perform a flood cleanup.

3. Weather

Weather can play a factor in causing water damage after a fire when the fire has caused structural damage that leaves gaps to the outside. This usually occurs in the roof or around windows. These gaps leave a space where rain or snow can get in. Your Local fire damage restoration service may offer tarping services in additions to smoke cleanup.

Planning for water cleanup can be important as water damage can occur in a number of ways. Fire suppression efforts such as sprinklers of a fire hose can lead to flooding. Additionally, if the fire has caused any structural damage such as in the roof, then rain or snow may get in and cause water problems as well.

4 Ways To Reduce Expenses in a Disaster

6/16/2020 (Permalink)

SERVPRO technicians in front of a van holding equipment Call the right response team

4 Ways To Reduce Expenses in a Disaster

If not handled properly, a disaster such as a flood or a major storm can quickly spiral out of control. Poor decisions can easily lead to additional, unnecessary expenses. Smart decisions such as pretesting or boarding up a damaged building can reduce expenses. Here a few ways to limit damages.

1. Call the Right Response Team. Not all response teams have the same level of training and expertise. A professional storm remediation franchise employs trained and certified technicians that understand the best methods to limit damages. If the building is damaged and exposed to the weather, the workers will likely recommend boarding up windows and placing a tarp over the roof to prevent additional damage.

2. Embrace Pretesting. This technique enables technicians to test items to see if they are suitable to be restored. A restore versus replace mentality can save money. It can also keep valuable belongings from being tossed out.

3. Prioritize the Insurance Claim. If you are an insurance agent, you know that an efficient claims process is important. When you work with SERVPRO, a preferred vendor for many insurance companies, you gain access to the company's claims inventory service. This helps claims get settled quickly and efficiently, reducing paperwork, confusion, and expenses.

4. Encourage High Standards. When a job is not done correctly, it usually winds up costing more money. Work may have to be repeated. SERVPRO professionals embrace the highest standards of the cleaning and restoration industry. This means work is done correctly the first time and it is done with safety in mind. It also means such problems as mold growth are unlikely to occur.
Pretesting is one of the techniques a local restoration company in North Des Plaines, IL, uses to control costs. Throwing out clothes or furniture that can be restored is a waste of money. Working with professionals is the best way to avoid unnecessary costs.

What Can Cause a Flooded Basement?

6/2/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can be devastating for a homeowner

Four Common Reasons For Flooded Basement

A basement flood can be devastating for a homeowner. Unwanted water can range in severity from a small trickle to floodwater that covers electrical outlets. By knowing some common reasons that basements flood, you may be able to take preventative measures and lessen the chance it will happen to you. Here are four common reasons for flooded basements and what you can do about them:

1. Blocked Gutters and Eavestroughs
If leaves or other debris get into your gutter system, it can change the water flow around your house or block the manifold that connects your home to the public sewer system. Have these areas checked and cleaned regularly, especially in the fall after the leaves have fallen.

2. Location of Your Home
If your home sits at the bottom of a slope, you may have a problem with water flow. As the water gathers around your home, it can seep in and cause water damage. Often, time will take care of this problem with erosion. To speed up the process, you could install some landscaping to guide the water away from your foundation.

3. Poor Construction
If flooring and wall tiles were not sealed properly, you may experience a basement flood every time there is a heavy storm. You can check these seals and have them fixed if you find a leak.

4. Drainage System
The downspouts around your home should direct the water away from the foundation. If your downspouts are within 6 feet of your basement wall or do not direct it in the opposite direction, it can cause a flooded basement. You may need to add additional piping or create a path for the water.
If you have experienced a basement flood in North Des Plaines, IL, it is safest to stay out of the water and call a professional for help. By enlisting the help of an expert water remediation company, you can have your home back to normal as quickly as possible.

Learn About the Cleanup Process After a Fire

6/2/2020 (Permalink)

Extensive fire damage in a home. Insulation from ceiling all over the floor Fire damage in Mount Prospect, IL

Fire Cleanup

If your Mount Prospect, IL, home has been through a fire, you may be wondering how it can be restored to its previous glory. Experiencing a house fire can be hard, but with a team of fire and smoke damage restoration professionals, you'll see a clear path to recovery. Each fire damage scenario is unique, so getting a plan that's customized to your needs is important. Here are some common processes involved with fire cleanup.

1. Cleaning up Soot
Soot is an unpleasant residue left after a fire. It's a black substance made largely of amorphous carbon, and it can be powdery or flaky in appearance. After a house fire, soot damage is a concern. It can stain your upholstery, carpet, and walls, as well as your belongings. While you can clean up soot to some degree yourself, many household materials require professional sanitization to remove it fully.

2. Removing Smoke Odor
After the flames are extinguished, the smell of smoke may persist due to smoke damage. When smoke permeates your home, minuscule smoke particles become lodged inside household materials, from your flooring to the paint on your ceiling. Smoke cleaning often requires experts in the industry and specialized cleaning equipment such as industrial air scrubbers and fogging machines.

3. Cleaning Your Home's Structure
Skillful and experienced fire damage cleanup teams should create a plan to fully clean and restore your home's structure. A comprehensive remediation plan ensures that your home doesn't continue to degrade after the fire is put out. Your home needs to be cleaned and repaired after suffering smoke and soot damage as well as water damage from the firefighting efforts.
After a house fire, you may be overwhelmed, but it's important to act quickly. Calling in fire restoration experts with the training and equipment to restore your home will pay off. Efficiently removing water, soot, and smoke damage is crucial to restoring your home to pre-fire condition.

Can a Water Leak Cost You a Fortune?

5/18/2020 (Permalink)

Dripping faucet A dripping faucet can cause major water damage in your home

How a Minor Leak Can Become Major Trouble

A leak seems so minuscule. After all, it's only a tiny bit of water leaving a pipe or faucet. How could it possibly create so much harm? Those little drips, though, wear away at fixtures, materials, and dirt, slowly ruining your premises. In fact, much of it is invisible, hiding inside walls or under the ground, making the water leak an unknown significant danger to business owners in Mount Prospect, IL. Sometimes quite costly, what seems so innocuous is really very deleterious. Here are three things to understand about how a minor leak can become major trouble for your home or business.

1. How Does a Leak Occur?
Over time, pipes can create significant levels of water damage. Developing from rust, age or interference, holes in the piping can happen. Moisture then begins escaping, furthering the problem. You'll need to consider various factors. Outside, groundwork can interfere with your system. Also, trees can grow into pipes, puncturing them. Pay attention to your surroundings, noting any alterations in the ground. Unusual puddles, holes, or changes in elevation levels are signs of escaping fluid. Inside, if systems go unexpected, complications can arise within the walls. Work with a specialist to regularly evaluate the pipes.

2. Are You Responsible?
If you're not paying attention, a water leak can exacerbate quickly. Bills for utilities may seem a bit high at first, maybe only going up just a bit. You probably chalked it up to increased usage. Eventually, as the opening enlarges, it can add up into the thousands. As you work with a water restoration company to locate the issue, you'll need to understand where the event has occurred. Most often leaks inside the building are the responsibility of the owner. If the leak is outside, not on your property, it could fall onto the shoulders of the utility company.

3. How Do You Fix the Problem?
First, fix the pipe break. Then, work with the remediation team to dry up the area and sanitize the space. You'll need to evaluate anything wet, determining whether it's salvageable.
Be aware of the potential for a water leak. Note billing changes and have regular inspections.

A Few Facts for a Better Understanding of Mold

5/18/2020 (Permalink)

Mold growth behind wallpaper Black mold and other forms of fungus can break down materials over time

Facts About Mold

To the uninitiated, the world of mold can seem a bit disorienting, especially if you find it growing in your place of business in Mount Prospect, IL. Here are a few facts about mold to get you up to speed.

Mold is a Fungus
It is an organism that is neither plant nor animal
Mold is present just about anywhere, though often in small quantities
Black mold is a type that often requires professional cleanup
Mold grows best in warm, moist conditions
It grows on a variety of surfaces including wood, paper, and tile

In small quantities, the growth of mold can sometimes be contained without outside help. In moderate to large outbreaks it is best controlled with the services of a professional mold remediation franchise.

Mold Cleanup
Whether you have a form of black mold growing, or another type of mold that infests buildings, the process of cleanup involves a number of steps. A fast response is important since mold can spread easily throughout a property, often in as little as 48-72 hours. An inspection and assessment by trained technicians using specialized equipment provides information on the scope of the problem. Testing may be needed to find out where mold is located and what types of mold are present. If your building has a moisture problem, a common condition of mold growth, it should be addressed. From there, the technicians go on to mold containment and removal.

Mold Restoration
The final steps in the process include cleaning and sanitizing surfaces affected by mold, and restoration of damaged materials such as drywall, carpeting, upholstery, and clothing. In severe cases, some items may need to be replaced. Black mold and other forms of fungus can break down materials over time. The goal of the restoration process is to remove mold colonies and to prevent their recurrence. The musty odors associated with mold should also be eliminated.

For any mold problems, call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880! 

How to Remove Odor Caused By Contaminated Water

5/2/2020 (Permalink)

Worker scrubbing the floor with a brush, wet floor surface Hard surfaces are easier to clean but can still contribute to a bad odor if it was not scrubbed properly

How to Remove Odor Caused By Contaminated Water

Contaminated water can damage your North Des Plaines, IL, home in a variety of ways, from mold growth to ruined building materials. One thing that you may not necessarily expect is a lingering odor. If this has become a problem for you and the smell is lasting longer than you anticipated, some of the following may help.

1. Wash or Removed Affected Belongings
Sewage loss and flooding both involve highly contaminated water that can fill your home. This water can easily be absorbed by porous materials, like upholstered furniture, stuffed toys, clothing, and carpeting. If these are not cleaned, the odor will remain. Some items may need to be thrown out if you are unable to clean them thoroughly.
2. Clean Surfaces
Hard surfaces are easier to clean but can still contribute to a bad odor if it was not scrubbed properly after coming into contact with floodwater. With these items, a cloth and antibacterial cleaner should be able to get the job done.
3. Check For Mold
If you have had water damage in your house, then it is possible that you have some mold growth as well. This fungus can grow and spread in as little as a day when provided with the right conditions, which include plenty of moisture. A mold remediation specialist can inspect your home for growth and perform removal if necessary.
4. Use an Air Filter
Sometimes, you may still be noticing a bad odor even after thoroughly cleaning your home. If this happens, then the smell might be lingering in the air. Using an air filter or cleaner can help in this case. This equipment removes bacteria and other contaminants from the air, eliminating the source of the odor.
Bad smells after flooding or plumbing backups are often caused by mold growth and contaminants carried by the water. If you remove these from the building, then the odor will most likely go with it. Make sure to thoroughly clean your home or business to reduce the chances of any further damage.

How To Treat injuries From a Fire

4/22/2020 (Permalink)

First Aid Training - Burn injury. First aid course. A burn is a special type of wound and requires a specific treatment protocol

How To Treat injuries From a Fire

A business fire is a scary event even when only property is involved. Fires often happen with surprising swiftness and the fire damage can easily cost thousands of dollars. In the best of outcomes, no injuries occur, but this is not always the case. Open flames, high temperatures, smoke inhalation, and falling materials create a dangerous atmosphere for people. As soon as possible, all people should vacate the property quickly. Any major injuries should be treated by healthcare professionals. if you are pressed into service to treat a burn injury, make sure to stay within your level of training.

Tips for Burn First Aid


A burn is a special type of wound and requires a specific treatment protocol. It is important to understand the difference between a major burn and a minor burn. A burn is considered major if it is deep, large, covers the hands, feet, face or groin area or involves gross discoloration of the skin. Until advanced medical personnel arrives, the treatment options for a serious burn include the following actions:

  • Protect the person from further harm
  • Remove tight items such as jewelry
  • Elevate the burned area
  • Monitor the person for signs of stress
  • Cover the burn with a cool, moist bandage

A building with fire damage might also cause minor burns in employees or customers. These wounds can often be treated with basic first aid such as pain relievers, cold water, bandages, and lotions that contain aloe vera.

Tips for Fire Restoration


When fire damage happens to a company in Mount Prospect, IL, a fire mitigation franchise can be called to address the situation. An experienced company will perform an inspection and assessment and then develop a plan of action for recovery. Removal of any water, as well as soot and smoke damage help to return the building to good shape again. The final steps involve a complete restoration of damaged areas of the building.  

Tips for Keeping Your Roof in Good Shape

4/13/2020 (Permalink)

Leaves and sticks piling up in a valley of a roof. There may be some leaves, sticks or other debris caught on your roof

Tips for Keeping Your Roof in Good Shape

When it comes to storm damage North Des Plaines, IL, one of the main areas most vulnerable to damage is your roof. A roof can be expensive to repair, and when it has been damaged, it can take a while for storm cleanup specialists to clean up the debris. Thankfully, there are some things you can do to help keep the roof in good shape. Performing some routine maintenance from time to time can increase the lifespan of your roof, and can help prevent a roof leak or storm damage.

Clean the Gutters

Cleaning the gutters is one of the most important things to do when it comes to roof maintenance. Gutters often become clogged with debris, including:

  • Fallen leaves
  • Sticks and branches
  • Bird nests
  • Pieces of the roof
  • Plants

These items can easily clog your gutters, preventing them from eliminating water like they are supposed to. It isn't the most pleasant task, but cleaning the gutters will help water flow through the gutters smoothly.

Remove Branches That May Fall

Falling branches can be devastating to a roof, and often will destroy it completely. Pay attention to branches that could fall on your roof. A storm large enough to cause wind damage can cause a branch to fall. This is particularly important for the fall and winter months. As snow moves in, it can put extra weight on the branches, causing them to snap. Consider hiring someone to remove branches that are threatening your roof.

Remove Debris on Roof

There may be some leaves, sticks, or other debris caught on your roof. Over time, this can weigh the roof down, causing a roof leak to happen. Prevent this by eliminating debris that may have fallen onto your roof. After a snowstorm, try to remove some of the snow from the roof to prevent a cave-in.
These steps should help you with preventing a roof leak or any other roofing problems. Do this maintenance to help keep your roof in good condition.  

Who Pays for Mold Damage?

3/27/2020 (Permalink)

Black mold on wall with  the words CALL YOUR AGENT Who pays for mold coverage?

When homeowners get mold damage, they may have protection under specific policies from their insurance providers. If you live in an apartment in Mount Prospect, IL, however, you may be concerned about whether or not mold is covered by your rental insurance. Understanding your renters policy is key to knowing if a specific situation is covered or not.

Typical Coverage

Most rental policies cover a few basic claims:

  • Damage repair for personal belongings
  • Replacement for items that cannot be salvaged
  • Temporary relocation costs

Mold removal is likely to be covered under a rental policy only if it the underlying peril that led to it was covered. For example, if a pipe bursts and the books in your library were waterlogged and then grew moldy, the work that mold remediation specialists do to save your books or replace the ones that can't be saved will probably be covered by your rental insurance. If the initial damage isn't covered, however, the claim for the resulting mold growth may be denied.

Typical Exclusions

There are several situations that can contribute to mold damage that are probably not going to be covered by your renters insurance policy. Flood damage from a storm or other natural disaster usually requires a separate flood policy. Unless you have such a policy, mold growth that occurs as a result of this type of flooding is unlikely to be covered by your insurance provider. Your rental policy also may not cover mold that results from a sewage backup. Finally, your policy probably won't cover mold growth that happens because you neglected to report a water leak or other maintenance issue.
Having rental insurance is important for apartment dwellers. It covers a lot of the damage that can happen to your personal property while you are renting your space. Mold mitigation doesn't always get covered under this policy, though. Knowing what your provider covers and doesn't cover can help you plan better for possible problems.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We offer disinfecting services

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards that there are. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Mount Prospect/North Des Plaines, (847) 956-1880

Effective Ways to Prepare for a Flood

3/9/2020 (Permalink)

Sandbags for flood defense Sandbagging can be a good way to block water from coming into your building

In your organization, you will hopefully have some emergency preparedness procedures in place. These efforts can protect you and your co-workers from harm. Proper planning can also minimize the amount of damage your building suffers. Flooding is not uncommon in North Des Plaines, IL, so your company should be ready in case a disaster occurs. There are some steps you should follow to keep the problems at a minimum.

Know the Problem Areas

Flooding can occur at any time and in just about any place in your office. If you can identify common culprits, you can cut down on the chances of this incident from occurring. Here are areas where a flood is likely to start.

  • Leaky or broken pipes in walls or under sinks
  • Leaky appliances such as water heaters or refrigerators
  • Backed-up sewers or a broken main water line
  • Poor drainage or ineffective rain gutters and downspouts

Move Them on Up
Flood damage often starts on the lower levels of a building. As soon as any water starts to invade your office (or before, if possible), move items such as furniture, electronics, and documents to higher levels. If your workplace is all on one floor, get these materials off the ground as soon as possible.

Fill Those Sandbags
Sandbagging can be a good way to block water from coming into your building. This method can also reduce storm damage. If you don't currently have any sandbags, make sure you get some. It's best to place them around windows and doors.

Check Your Roof
A well-built roof should last for 30 years or more. You should still inspect it regularly to make sure there are no weak spots or damage. Floods often start from water coming in through leaky roofs. Inspect yours and repair it promptly if you find problems.
If you keep these tips in mind and use them, you can save your building from a catastrophe. If you have flooding, implement these ideas quickly and call a professional disaster relief company.

6 Ways to Prevent Frozen Pipes This Winter

2/25/2020 (Permalink)

Sealant gun crack covers the crack in the floor of the wall tile concrete It is also crucial to seal all cracks and gaps along your foundation

Use The Following To Prevent That Big Freeze

With the winter months well underway, it is necessary to talk about home maintenance and pipe freeze prevention. One of the biggest threats to a house during the cold season is a frozen or burst pipe. Therefore, use the following six tools and tips to prevent that big freeze.

  • Insulation
  • Heat
  • Heat Tape
  • Sealant
  • Drips
  • Cabinet doors

Insulation

The first method to avoid frozen pipes is to use additional insulation around the supply lines. You want to pay particular attention to plumbing that runs along the exterior of the building, or that is exposed in basements and crawlspaces because these are most at risk to temperature fluctuations.

Heat

Next, for the supply lines inside the home, consider using space heaters aimed directly at the pipes. For example, if you know there are water lines inside of an external wall, try pointing a heater at that wall.

Heat Tape

The next line of defense in pipe freeze prevention is heat tape. There are several varieties of this type of tape, but it all works the same way, by using an electric current to keep the pipe from freezing.

Sealant

It is also crucial to seal all cracks and gaps along your foundation or supply line entry points. While some crack may seem insignificant, they may just be wide enough to cause temperature shifts and create problems for your plumbing.

Drips

When pipes freeze, they build pressure, which eventually leads to a burst pipe. An excellent way to prevent that buildup of pressure is to allow your faucets to drip. You don't have to let your faucets drip all winter, but when Mount Prospect, IL, is going to experience especially frigid temperatures, then it is a good idea.

Cabinet Doors

Last, on unusually cold nights, open the cabinet doors under sinks to allow the heat to circulate in. You can also place a heater aimed under the sink to keep the space warm.
All of the above pipe freeze prevention tips are helpful, but a water mitigation expert might be able to offer more specific advice. In any case, do what you can to stay warm and prevent disaster.

3 Common Causes of House Fires and How to Prevent Them

2/25/2020 (Permalink)

Four burning candles Unattended candles remain to be one of the leading causes of house fires

The Leading Fire Causes

Nobody ever wants to think about the possibility of a home fire, but it remains to be one of the biggest threats to human life. With your family and prized possessions at risk, it’s important to know what causes these disasters and how to prevent them.
The leading fire causes in North Des Plaines, IL include:

  • Cooking fires
  • Careless smoking
  • Unattended candles

1. Cooking Fires

Cooking is the #1 cause of home fires, accounting for half of the total fires in the state. This news comes as no surprise considering the open flames and intensive heating that happens in this room. If left unsupervised, cooking food could burn, resulting in a big fire and an expensive fire cleaning process. Therefore, stay in the kitchen until the meal is ready or leave someone else in charge.

2.Careless Smoking

Smoking poses a danger to your health in many ways, including the risk of igniting your house. While cigarette smoking accounts for only 5 percent of house fires in the entire country, the death rate sits at a whopping 23 percent. In most of these cases, the residents smoke while in the bedroom, and something accidentally catches fire after they fall asleep. It is safer to avoid smoking altogether, but if you must, do it outside the house where there’s little risk of starting an inferno.

3.Unattended Candles

There’s something about candles that makes people buy more of them despite the fire hazard they present. Maybe it’s because of the warm, cozy feeling they bring, or it’s the delicious scents they produce. Whatever the reason, unattended candles remain to be one of the leading causes of house fires. To avoid this, consider using safer alternatives such as flameless candles and wax warmers.
Home fires will always remain to be a massive threat, even though you might not think about it much. That’s why you need to be extra cautious in the kitchen and when using traditional candles in your home.

Fires are Preventable

2/19/2020 (Permalink)

Fire in a warehouse with boxes Don't let a fire get you down!

When it comes to your property, certain safety precautions can be taken to help prevent fires. Below are some tips that can help you to prevent a fire from happening.

Electrical and Appliances Safety

  • Replace frayed and old worn electrical cords on appliances. Also make sure all extension cords are in good working condition and do not run cords under rugs or furniture.
  • If an appliance has a three prong plug, use it only in a three slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off light switches that are hot to the touch and lights that flicker and have replaced by a trained professional.

Fireplaces and Wood stoves

  • Inspect and clean wood stove pipes and chimneys annually and check for damage or obstructions monthly.
  • Always use a fireplace screen heavy enough to stop a burning log from rolling out and big enough to cover the entire opening of the fireplace to catch flying embers.
  • Make sure that the fire is completely out before leaving your home or going to bed.

For more fire safety tips, visit ready.org and if a fire should occur call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880 and our trained professionals will make it "Like it never even happened."

The Cost Difference Between Mitigation and Restoration During a Flood

2/19/2020 (Permalink)

Flood waters outside with sandbags setup to prevent flood from spreading Floods are the most expensive natural disaster in the United States

Floods continue to be the most prevalent and expensive natural disaster in America. While preventative measures provide quicker and less expensive alternatives to the cost of hiring a flood cleanup company, many property owners do not mitigate against flood damage. This results in high costs and a lengthy restoration process.

Flood Prevention

One of the best preventative recommendations for flood damage is flood insurance, which property owners may purchase through the National Flood Insurance Program, managed by the Federal Insurance and Mitigation Administration (FIMA), for an average of $700 per year.

Some other preventative methods include the following:

• Sealing basement walls with compounds that are waterproof
• Installing reflux valves to prevent drains from backing up
• Moving heat and electrical sources to higher levels
• Backing up data to the cloud
• Making a flood plan, including work-from-home opportunities

Once in place, these measures offer protection, year after year. Even better, property owners can usually have the cost partially or fully covered by FIMA.

Flood Cleanup

In contrast, property owners who did not take preventative measures must hire a flood cleanup company out of pocket. Every day the business is closed is a day of income lost, while the company may have salaried staff to pay.

Drying out the business may take the restoration company a few days, and this can only begin after the flood waters recede. Restoration to pre-flood conditions may only require an additional few days, but in worst case scenarios, it may take a business a while to completely rebuild. Not surprisingly, FEMA estimates that 40 percent of small businesses, many of which do not invest in preventative measures, fail to recover from natural disasters.

When it comes to flood damage, prevention is always better than a cure. Sure, a reputable flood cleanup company may restore your place of business in a matter of days, but investing in proactive measures is the best approach to natural disasters in Mount Prospect, IL.

Maintaining Your Business's Fire Sprinkler System

1/30/2020 (Permalink)

Red sprinkler head Sprinkler maintenance is important for preventing unnecessary damage

Safeguarding your business in North Des Plaines,IL, by installing fire sprinklers has the potential to stop a fire in its track, saving lives and preventing extensive damage to your building and business. According to the National Fire Protection Association, sprinkler systems reduce the chance of fire deaths occurring by 50 to 75 percent, and there is a 50 to 66 percent cut in the average property loss. However, neglecting regular sprinkler maintenance can lead to accidental activation, which can cause unnecessary water damage. It is essential that you know how to properly maintain your sprinkler system and know what to do if it goes off when no fire is present.

Fire Sprinkler Maintenance Tips

Your business’s sprinkler system should be inspected and tested by a professional at least every five years. During this inspection, the fire service professional should perform the following sprinkler maintenance tasks:

  • Test control valves
  • Remove dirt and grime from sprinkler heads
  • Check water pressure
  • Ensure no tall objects are blocking the sprinklers
  • Look for signs of corrosion or rusting
  • Ensure proper calibration
  • Check pipes and plumbing connections

What To Do If the Sprinkler System Goes Off

There are several reasons a fire sprinkler goes off when it shouldn’t including neglecting maintenance, vandalism, and human error. If a contractor is working close to a sprinkler, accidental damage can cause it to spray. If this situation ever does occur, you can attempt to turn off the system if possible. It is a good idea to know where the shut-off valve to sprinklers are beforehand so you can turn it off if necessary. As soon a the sprinklers are shut off or turn off on their own, get in contact with a water restoration company that can address any damage that occurred.
Sprinkler maintenance is important for preventing unnecessary damage and ensuring the system works if a fire ever does occur. Always be cautious when working near sprinklers and call a professional if you suspect any damage has occurred.

How To Prevent Mold Growth in Your Rental Unit

1/20/2020 (Permalink)

Mold growth on a wall Mold damage in a Mount Prospect, IL apartment

How To Prevent Mold Growth in Your Rental Unit

While owning a rental home in Mount Prospect, IL, may provide you with an additional source of income, it can also mean additional responsibilities. You will need to engage in all sorts of building maintenance, which also includes mold prevention. While the assistance of mold cleanup specialists can be helpful, you can prevent the extra expense by enacting the following practices.

Control Water and Humidity

Water damage and high humidity in general are the key instigators of most mold contamination cases, since mold spores are everywhere and need water to feed. Reduce excessive water by ensuring the plumbing system functions well and looking for signs of malfunction.

  • Puddles by toilets and sinks
  • Water shortages
  • Irregular water activity
  • Stained or soft drywall

If you or a tenant see any signs of plumbing issues, call a professional. The sooner the problem is resolved, the more you can mitigate potential damage and prevent mold growth.

Regulate the HVAC System

The HVAC system provides valuable heating and cooling throughout the building. However, it can also thwart your mold prevention plans. Even though proper ventilation stops moisture from leading to mold development, it can also distribute mold spores everywhere, resulting in massive spread and damage throughout the entire building. Control the temperature to decrease ventilation cycles, thus preventing additional spore travel.

Mind the Tenants' Plants

Another major source of mold is any plant life maintained by the tenants in the rental unit. The moisture and soil inherent in small gardens and even potted plants can invite mold in the rental unit. You have the authority to forbid plants inside the apartment and avoid the risk. If you are not that strict, you can recommend anti-mold measures such as combining Taheebo tea with regular plant water, which can discourage mold.
The upkeep of the rental units is one of your major responsibilities as a property owner or manager. Mold prevention tactics are important to keep your property intact and your tenants happy.

The Benefits of a Full-Service Restoration Company

1/20/2020 (Permalink)

Three team member in front of a green mini van and air movers After a loss in North Des Plaines, IL, SERVPRO can assist

The Benefits of a Full-Service Restoration Company

Suffering any sort of disaster in North Des Plaines, IL, can be very stressful for a property owner. From salvaging important documents to meeting with the insurance adjuster, the list of tasks to complete can seem never-ending. However, finding the right restoration company can make the process easier for all involved.

Full-Service Restoration

Finding a different contractor for different jobs can increase the stress related to recovering from a disaster. Fortunately, SERVPRO, a full-service restoration company can streamline the process. The company provides a wide range of disaster-recovery services, including solutions for the following situations:

  • Mold growth
  • Storm damage
  • Flooding
  • Fire damage

Specialized services, including document restoration and odor removal, are also provided. Different locations may offer unique services, such as crime scene cleanup, so be sure to check with your local Franchise to see the full range of available services to you.

Effective Communication With Insurance Companies

The company can also help with compiling information to file an insurance claim and sharing that information with the insurance adjuster. The company can provide you with a loss inventory. The inventory is an Excel spreadsheet listing all the damaged items. When necessary, pictures are also included in the inventory. Adjusters have access to the online claims center which contains important information, including estimates, loss notices, photographs and other necessary documents.

Quality Service

Although SERVPRO helps clients through every step of the restoration process, the company does not let the breadth of services provided negatively affect the quality. Every Franchise receives training that meets the Institute of Inspection, Cleaning and Restoration Certification’s rigorous standards. Additionally, the Franchises are provided with high-quality equipment and a wealth of continuing education opportunities, so they can provide you with exceptional disaster recovery service.
After a loss in North Des Plaines, IL, SERVPRO can assist both the property owner and insurance adjuster to make the restoration process as smooth as possible. Visit the easy-to-navigate website for more information.

What Are Landlord Responsibilities Following an Apartment Fire?

12/30/2019 (Permalink)

High rise condominium or apartment fire with flames coming out the windows Apartment fire in North Des Plaines, IL

What Are Landlord Responsibilities Following an Apartment Fire?

If you're in the business of maintaining rental properties, you need to understand your responsibilities if one of your properties is affected by an apartment fire.

Responsibilities Toward Tenants

One of the inherent rights of tenants is that the property is habitable. This is a blanket statement that covers the quality of the living space and the ability to live in the apartments. Some of the duties involved in this include

  • Providing reliable hot water
  • Maintaining heating systems
  • Repairing broken structural components
  • Protecting against pest infestations

Of course, there are many other concerns outlined by federal and local safety codes. When an apartment fire breaks out, you are still responsible in all of these areas, and you have additional responsibilities as well.

Call Your Insurance Agent

There are several things you need to do immediately after the fire and in the days following the event. As soon as you can, begin by contacting your insurance agent to begin the claims process. Your agent may recommend fire damage cleanup and repair professionals; the sooner you call, the sooner they can get the apartment back into a habitable condition.

Talk to Your Tenants

Next, talk to your tenants about their well-being. If they were responsible for the fire (such as by leaving a candle unattended,) keep a record of the specifics of the conversation. Encourage tenants to contact their insurance provider to arrange for temporary housing. If they don't have insurance, the American Red Cross may be a valuable resource.

Leave Cleanup and Repairs to Professionals

Don't attempt cleanup and repairs on your own. It's easy to make mistakes that could cause further structural damage or invalidate your claim. Instead, follow instructions provided by your insurance agent and the fire and smoke damage professionals responsible for cleaning up and rebuilding the property. You may take steps to add security while the property is vulnerable.

When an apartment fire breaks out and damages your North Des Plaines, IL, property. You need to take quick action to protect yourself and your tenants. Make sure you understand your legal responsibilities before disaster strikes.

How to Protect Your Commercial Building this Flood Season

12/23/2019 (Permalink)

Sandbags protecting a neighborhood Barricade the perimeter with sandbags

How to Protect Your Commercial Building this Flood Season

While not tied to any season, most flooding occurs during the spring and fall months in Mount Prospect, IL. As a commercial property owner operating in this area, it is necessary to keep those seasons in mind and to prepare a plan for how you are going to handle any potential crisis. Thankfully, flood mitigation experts are available to help you design a plan specific to your facility's needs. Any plan you come up with, however, will likely use at least three steps or parts.

  • Barricade the perimeter
  • Secure exterior furniture and art
  • Protect integral equipment

Barricade the Perimeter
The essential element used to defend against possible flood damage is a barricade. However, as you are dealing with water, you need to use a source material that is heavy and somewhat absorbent, which means that sand is typically the best choice. While you may not be able to afford to stack sandbags all the way around your property, it is essential that you create walls to protect entryways and vulnerable points, like doors and windows. Also, make sure that the bags are stacked higher than the expected water levels.

Secure Exterior Furniture and Art
Next, flooding does not just create a concern for water levels and problems; it also creates a concern for property loss caused by floating debris and furniture. Therefore, if you have benches or other furniture outside of your building, either remove it and store it someplace safe or secure it to the concrete and weigh it down. The same goes for sculptures, statues or other garden art.

Protect Integral Equipment
Last, to prevent storm damage and floodwaters from affecting any merchandise or sensitive equipment, be sure to move everything of value to a higher level in the building. Also, it is likely wise to keep everything unplugged just in case water levels do rise inside your property, reaching the electrical outlets.
Flooding can happen any time of the year, and if your commercial facility is in an area prone to such disasters, then make sure to take the appropriate precautions. If unsure how to plan ahead, then contact a flood mitigation expert to advise you on proper steps to take.

Take Steps Now to Prevent Your Pipes From Freezing This Winter

12/9/2019 (Permalink)

Heat tape Use heat tape on pipes that are located in unheated crawlspaces or in the ceiling

Your home in North Des Plaines,IL is a cozy and safe haven from the world where you and your family can enjoy warmth and security in spite of the frosty winter. What happens, however when that icy outdoors invites itself inside and causes frozen pipes, possibly even causing a burst pipe? Putting some pipe freeze prevention measures in place can save you the grief of a flooded home.

5 Pipe Freeze Prevention Tips

Icy walls and cold temperatures can cause pipes to burst and flood your home. Luckily, there are some things you can do to prevent most of them from happening. Here are a few ideas that may help

Wrap your pipes and fittings with pool float tubes split lengthwise to insulate them
Use heat tape on pipes that are located in unheated crawlspaces or in the ceiling
Open cabinets that house plumbing to allow room heat in
During frigid temperatures, turn your faucets to a fast drip or slow stream to keep pipes open
Make sure to disconnect hoses from any outdoor faucets and insulate them on the inside

Thawing Frozen Pipes
If you do get frozen pipes, you should never use a blow torch or fast thawing method as it could suddenly erupt and send water flooding through the basement. You should shut off your water supply, turn the faucets on. Place a gently heat source such as a space heater or infrared lamp close to the wall where the blockage is located. You can also turn the heat up in the house to slowly thaw the pipes.
Waiting too long to employ pipe freeze prevention tactics could result in a burst pipe, leaving you with damaged floors and carpets. When the water is from a clean source such as a water supply, then carpets may be saved. If the cleanup is more than you can handle, you’ll need to call a professional water remediation service in North Des Plaines,IL to help with cleaning and restoration. Your best bet is to take a proactive stance and protect your home before cold weather hits.

How To Put Out a Grease Fire

11/27/2019 (Permalink)

A jar with the word baking on it and in front of the jar there is a spoon with baking soda. Smother a small cooking fire with salt or baking soda.

Putting Out Grease Fire

A grease fire is one of the most common ways house fires begin. They often start because food was left unattended while cooking, but even under close watch, fires can happen. All it takes is for a little grease to spill over the side of a pan, and you have the potential of a fire starting. Here are 5 steps to putting out a fire involving grease.

1. Remove the Source of Oxygen

Place a metal lid over the fire. If a lid is not easily accessible, a cookie sheet will also do the trick. Do not remove the lid until the fire is out and it is cool to the touch.

2. Remove it From the Heat

Turn off the source of heat. If you can safely do so, and the fire is contained in a pan, remove the pan from the heat.

3. Smother the Fire

Water should never be used to put out a grease fire. It can splash and spread the fire, making it much worse than it was. Instead, smother a small cooking fire with salt or baking soda.

4. Use a Fire Extinguisher

If you have a class B fire extinguisher that is made to handle chemical fires, you can use it on the fire. Since you should not touch or inhale too much of the powder, you should use this as a last resort.

5. What To Do if All Else Fails

If these steps fail and you are not able to put out the fire or it is spreading, evacuate the area as quickly as possible. Get everyone outside and call emergency services so that your local fire department can put out the fire. Remain outside until they tell you it is safe to go back in.


If you experience a grease fire in Mount Prospect, IL, you need to get the fire out as quickly as possible while protecting your safety. If your home sustains damage, you may want to call a professional fire restoration company for fire cleanup. They are trained to repair or replace damaged items and remove any lingering odors.

Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880! 

Does Your Home Have A Mold Problem?

11/26/2019 (Permalink)

Person pointing at mold growth on the wall Mold can spread quickly and cause health risks

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation and get you back to normal.

If You See Signs of Mold, Call Us Today – 847-956-1880

Mount Prospect/North Des Plaines Residents: Follow These Mold Safety Tips If You Suspect Mold

11/25/2019 (Permalink)

Mold growing on a tray in a laboratory We specialize in mold removal

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home and become harmful.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Mount Prospect/North Des Plaines for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Mount Prospect/North Des Plaines specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 847-956-1880

What To Do Now To Prepare For A Flood

11/22/2019 (Permalink)

Parking garage flooded with black water Floods are the most common natural disaster in the United States.

Floods are the most common natural disaster in the United States.

  • Know types of flood risks in your area. Visit FEMA's Flood Map Service Center https://msc.fema.gov/portal for information.
  • Sign up for your community's warning system (EAS) The Emergency Alert System.
  • If flash flooding is a risk in your location, monitor potential sign, such a heavy rain.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
  • Gather supplies in case you have to leave immediately or if services are cut off including medications, pet needs, batteries or and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days to go into effect. Get Flood coverage under the(NFIP) the National Flood Insurance Program.
  • Keep important documents in a waterproof container. Create password protected digital copies.
  • Protect your property by moving valuables to higher levels, declutter drains and gutters, install check valves and consider a sump pump with a battery.

Remember that SERVPRO of Mount Prospect/North Des Plaines, 847-956-1880, is available 24/7 to help you if the need should arise. Call us ANYTIME! 

Mount Prospect/North Des plaines Residents: We Specialize in Flooded Basement Cleanup and Restoration!

11/21/2019 (Permalink)

Man shutting off the main water valve Basements are inherently prone to flooding.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Mount Prospect/North Des Plaines basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847-956-1880

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Mount Prospect/North Des Plaines and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847-956-1880

Faster to your Water Damage Event

11/20/2019 (Permalink)

Water leaking from a faucet Water damage is our specialty

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Mount Prospect/North Des Plaines provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Mount Prospect/North Des Plaines arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 847-956-1880

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Mount Prospect/North Des Plaines

SERVPRO of Mount Prospect/North Des Plaines specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Importance of Sprinkler Systems in Commercial Properties

11/19/2019 (Permalink)

Fire sprinkler system in the ceiling Sprinkler systems can help make your business safer in multiple ways

Whether you have purchased a commercial property or are in the process of building a commercial building, before a new company can open for business; it must be in compliance with local, state and federal fire safety standards. As a commercial building owner or property manager, one of your biggest concerns is protecting the investment you've made in your business and the people who work there.

Sprinkler systems can help make your business safer in multiple ways. Sprinklers work by detecting the heat from a fire and automatically turning them on. While the spray from the sprinklers is not always enough to put out the fire, it goes a long way to suppressing the fire and allowing more evacuation time until the fire department can get there. 

Fire and water damage not only affects the structure of your building and it's contents but also your emotions. Don't take on the stress of dealing with this on your own, Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880 and let us make this "Like it never even happened."

Biohazard Cleanup Services

11/19/2019 (Permalink)

Sewage damage in a commercial warehouse building Exposure to biological and chemical contaminants can cause serious health issues

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, SERVPRO of Mount Prospect/North Des Plaines professionals offer fast, reliable biohazard cleanup and restoration services to residential and commercials properties.

Exposure to biological and chemical contaminants can have serious health issues for building occupants, employees, customers and owners. Our professionals are trained to safely, effectively and discreetly remove biohazardous substances and prepare it for proper disposal according to OSHA, EPA and state and local health regulations. Our services include:

  • Bloodborne Pathogens
  • Crime Scene and Suicides
  • Infectious Diseases
  • Urine and Feces
  • Rodent Droppings
  • Vandalism
  • Extensive Hoarding
  • Sewage Backup

SERVPRO of Mount Prospect/North Des Plaines can help turn unsafe environments into clean, safe properties and make a difficult or personal situation easier to handle. We are here for you in your time of need. Call 847-956-1880

Warning Signs of Faulty Wiring or Electrical Systems

11/18/2019 (Permalink)

Plug on fire in an electrical outlet Electric fires account for 34,000 house fires a year

Electrical failure or malfunctions account for an estimated 34,000 home fires, on average, per year and result in roughly 440 deaths and $1.3 billion in direct property damage according to the National Fire Protection Association (NFPA). This threat is higher in older homes built before the 1950's due to lower electrical wiring standards, however; even newer homes are at risk. Older homes were built to handle 30 amps of power, but most newer homes demand 100 to 200 amps. Listed below are some of the warning signs that may indicate an electrical problem in your home:

  • Flickering or dimming lights.
  • Switches or outlets that are hot to touch and/or give off a strong burnt rubber odor.
  • Discolored cords, outlets and switch plates.
  • Repeatedly blown fuses and tripped circuit breakers.

If you have any any of these, contact a licensed electrician immediately to examine and repair any electrical problems and if the need for fire restoration is required, we are there to make it "Like it never even happened". SERVPRO of Mount Prospect/North Des Plaines, 847-956-1880.

Recipe for Safety

11/15/2019 (Permalink)

Gas stove top turned on Make sure to shut off your stove when you leave the house

Cooking Safety Tips:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you have to leave the room for even a second, turn your stove or cooking device off.
  • When you are simmering, baking, or roasting, check the food regularly or use a timer to remind you.
  • Keep cooking areas clean and clear of combustibles such as potholders, paper towels, food packaging, etc...
  • Keep children away from cooking areas by enforcing a "kid-free zone" of at least three feet around the stove.
  • If an oven fire starts, turn off the oven and keep the door closed. If the fire does not go out, get out of the house and the fire department.

Please remember that education in prevention is the best way to keep you and your family safe. In the event there is a fire, call your local fire department and then call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880 to help you with all your fire restoration needs. 

Build an Emergency Kit

11/14/2019 (Permalink)

Fire alarm with sign "this is not a drill" Being prepared ahead of time is the best way to reduce stress during an emergency.

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods
  • Water (one + gallon per person per day)
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880.

4 Tips for First Responders During and After a Flood

11/14/2019 (Permalink)

CPR training medical procedure - Demonstrating chest compressions on CPR doll in the class CPR training medical procedure

4 Ways You Can Help As a First Responder

When extreme weather hits Mount Prospect, IL, what happens during the initial flood response is of the utmost importance. Whether it’s performing simple first aid or contacting a water damage restoration company, acting quickly and intelligently can help prevent further injury to both people and property. If you're one of the first on the scene after a flood, here are four ways to increase your power to help as a first responder.

1. Get CPR Certified

In a perfect world, everyone would be CPR certified. If you find someone unconscious during a flood, it's imperative to start chest compressions quickly. (Providing mouth-to-mouth is no longer necessary.) Springing into action immediately can buy the paramedics valuable time.

2. Remember RICE

If someone suffers a sprain or strain during the chaos that can accompany a flood, remember RICE:

Rest the affected area.
Ice it to lessen swelling.
Compress the area with a bandage or other wrap to minimize swelling.
Elevate the injury.

Even if you don’t have all of the necessary supplies on hand, following as many of these steps as possible, as promptly as possible, can kick-start the healing process while you wait for help to arrive.

3. Know How To Treat a Wound

As a first responder, you don't have the luxury of being squeamish about blood. If someone on-site is bleeding heavily, you should apply pressure to the wound with a clean cloth. If he or she bleeds through it, apply another layer on top of the soaked one. If you can raise the wound above the injured person's heart, do so. If there's debris in the wound, exercise caution around it, but don't remove it.
4. Get Your Shots

For those who are first responders in a professional capacity, such as paramedics, the Centers for Disease Control requires immunizations for two diseases: hepatitis B and tetanus. As a layperson, keeping your immunization record up to date can help prevent the spread of disease as well.
A well-prepared first responder can mean the difference between life and loss. Remember these four tips to increase your odds of safely helping others during a flood.

When Storms or Floods hit, SERVPRO is ready!

11/13/2019 (Permalink)

Rain and hail hit the roof of a house Our highly trained crews are ready to respond 24/7 to storm or flood damage!

SERVPRO of Mount Prospect/North Des Plaines specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Mount Prospect/North Des Plaines, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-956-1880

Protect Your Home From Water Damage While on Vacation

11/7/2019 (Permalink)

Faucet with water coming out Make sure all of your faucets are off when you leave for a long period of time!

Nobody wants to return from vacation to find a flooded house in need of new carpet and water pipe repair. When a pipe bursts while you’re away for an extended period of time, water damage becomes more likely, which is why it’s important to take precautions. Before your next trip, follow these leak-proofing steps to help ensure a dry house when you return to Mount Prospect, IL.

Perform a Visual Inspection

Before you leave, carefully inspect your home for water seepage. Some common sources of household leaks include the following:

• Windows
• Pipes
• Large appliances

Around windows, look for discoloration of surrounding surfaces and ensure the seals are in working order. In addition to searching for a broken pipe, inspect for rust and cracks, as these are signs of weakness in the metal. Inspect the hoses that connect major appliances, such as dishwashers and water heaters, to running water, ensuring there are no tears or kinks. Perform this inspection in advance to allow yourself time to make a water pipe repair or get help from a professional if necessary.

Guard Against the Elements

During cold months, leave your thermostat set on low to prevent water from freezing and bursting your pipes. Insulate those outdoors with foam or fiberglass sleeves that are sold in hardware stores. If you’ll be gone for a considerable amount of time, consider shutting off the water at the main and draining pipes if temperatures may reach freezing. Look into digital detection systems, which notify you of leaks and can even remotely shut off water.

Enlist Backup

If possible, arrange for someone to occasionally check on your house while you’re away. Show this person your house’s water shut-off valve and instruct him or her how to use the thermostat. Since water damage requires a hasty response, be sure the individual knows to immediately call a plumber or water damage repair expert at the first sign of trouble.

When in doubt, be proactive. After all, who wants to ruin a vacation by worrying about water pipe repair? By taking simple precautions against leakage, you can avoid concern about returning from vacation to a flooded home.

What Is Category 3 Water Damage and How To Recover From It

11/6/2019 (Permalink)

Water coming out of a down spout Water damage can cause serious damage to your home or business.

There is so much to consider when you experience flood water at your business in Mount Prospect, IL. One of the many considerations is what category the water is and what kind of recovery the resulting level of damage requires. The worst possibility is category 3 water. It is important to understand what you are dealing with and how to protect yourself and employees.

What Is Category 3 Water Damage?

Category 3 water damage is the unhealthiest level. It occurs when highly contaminated water, or flood water, infiltrates materials such as wood and sheetrock, leading to poor environmental conditions. This type of liquid can come from broken sewer lines, severe weather conditions, flash floods, backed-up sewer mains, and even toilet overflow.

Why Is Category 3 Water Damage Dangerous?

There are serious health concerns involved with category 3 water damage. The highly contaminated black water can carry pathogens that can lead to communicable diseases such as hepatitis, tetanus, HIV, tuberculosis, and West Nile virus. The water can spread quickly through a building, making it very difficult to properly clean up all the materials in which it can permeate.

How Does a Business Recover from Category 3 Water Damage?

To recover from a flooding event, it is important to allow a professional company specializing in water damage repair to thoroughly clean your building. Make sure the company is certified in category 3 damage. These professionals can ensure you meet OSHA and EPA standards at your place of business for the sake of all employees. If possible, move your workplace to another location during the cleanup process. Using a professional cleaning company can help reduce the spread of pathogens, aid in reconstruction of damaged structures, and help with recovering salvageable materials and personal belongings.

Cleaning up from a flood water event in your business is not easy. Do not risk your health and the health of your employees by trying to restore category 3 water damage by yourself. Call a professional instead.

How Water Affects Common Building Materials

11/5/2019 (Permalink)

Leaking faucet filling sink with water Water leaks can cause serious damage in your home or business.

Large volumes of water can destroy your home’s internal structures. To minimize swelling wood and other forms of destruction, you need to quickly and efficiently remove standing water and eliminate moisture. Understanding how water destroys various building materials can also help you assess the salvageability of water-damaged items inside your home.

Dry-Soaked Objects

Eliminating water and moisture is one of the first steps of the cleanup process and is essential for damage control. You can utilize a variety of methods to expediate drying:

• Open windows
• Use fans and a dehumidifier
• Employ a shop vac to soak up pooled water

Wooden Materials

A common indication of water damage is swelling wood. Wooden structures inside your home that may be influenced by excessive water exposure include:

• Subfloors
• Baseboards and door frames
• Cabinets

When exposed to water, plywood may warp and delaminate. Particleboard can also bloat and distort. As a result, you may need to replace saturated subfloors. However, your ability to salvage wooden items will largely depend on the extent of water exposure.

Drywall Saturation

Both drywall and insulation absorb water. When saturated, drywall becomes soft and weak while insulation loses its R-value, thus reducing its effectiveness. Wet drywall and insulation can also become breeding grounds for mold and mildew. For this reason, saturated drywall and insulation should be promptly removed and replaced once the damaged area is dry.

Carpet Replacement

Like drywall and insulation, carpets and padding absorb water. Because wet carpets can also harbor mold and mildew, drying them quickly is essential. If the floor is extremely saturated, you may need to replace both items.

Professional Assistance

Every home in Mount Prospect, IL, is potentially susceptible to water damage. Removing standing water and quickly drying the area is crucial to minimizing destruction, including swelling wood. If your property suffers significant damage, you may want to hire a professional cleanup and restoration team. A licensed plumber can also inspect the water supply line, complete a water pipe repair to the damage and offer suggestions to minimize bursting pipes.

3 Reasons Not To Drive During a Flood

11/4/2019 (Permalink)

Cars in black flood water in a parking garage Heavy rains can cause flooding and make driving extremely risky

During a severe storm, heavy rains can cause flooding in Mount Prospect, IL. While it can be frustrating to be stuck at home, there are very few reasons to risk driving on a flooded street. On the other hand, there are plenty of reasons why you should avoid driving during a flood.

1. You could lose control of your car. Even a small amount of water can result in hydroplaning, which is when your car’s tires lose traction against the road. When there are flooded roads, the risk of losing control of your vehicle is even greater. Just two feet of water is enough to wash away most cars, and smaller automobiles can be carried away with even less. If this happens, you may end up having to abandon your vehicle.

2. It can be difficult to see the condition of the roads. Water isn’t the only thing that can present an issue during a storm. A flooded street can easily hide debris, sinkholes, and other road damage. Flood water can fill holes in the road, making it look safe to drive on even though there may be hidden dangers lurking beneath the water.

3. You could damage your car. Most cars are not designed to travel in high waters and could suffer a lot of damage if you attempt to drive on a flooded street. If the water is high enough, it can enter the engine or other parts of the car. Not only can this affect your safety while you are driving, but you may also end up needing to spend money on water damage repair.

Driving during a flood is risky and dangerous. The water can pose threats to both you and your vehicle. One of the best travel tips for driving in a storm is simply not to. When there is a flood in Mount Prospect, IL, you should try to stay inside and off of the roads whenever possible.

Tenant and Owner Responsibilities After a Fire

10/31/2019 (Permalink)

Fire spreads into stairwell of apartment building Fires in an apartment building aren't fun for the landlord or the tenants

Whether you've experienced an apartment fire, a commercial fire or a fire at a rented home in Mount Prospect, IL, the effects can be devastating to both the tenant and the landlord. It may not be clear who is responsible when it comes to the fire damage. Depending on the circumstances, liability can be divided up very differently. Let's look at some particulars.

Landlord Responsibilities

Generally, the landlord is responsible for hiring the restoration company to repair structural damage after a business, house or apartment fire. Damage may include:

• Structural damage to:
o Walls
o Floors
o Carpeting
o Pool Houses
o Sheds
• Damage to fixtures and appliances:
o Cabinets
o Countertops
o Plumbing
o Electrical wiring
o Supplied appliances such as dishwashers and refrigerators

Tenant Responsibilities

In most cases, the tenant is responsible for any damage done to his or her personal property. The tenant will have to go to his or her insurance company to recover the loss of items such as:

• Clothing
• Furniture
• Computers
• TVs
• Tenant-owned appliances
• Video game consoles
• Musical instruments

Liability Claims

Sometimes, there is a question of who is liable for the damage. If the landlord is proved to be responsible (for instance, due to negligence regarding the property's electrical wiring), he can be made to pay for damage to the renters' personal belongings, wages lost, costs related to finding another place to stay, and more. Conversely, if the landlord can prove that the renter was somehow negligent, the renter may be responsible for any costs related to repairing the property. If the landlord is unable to prove this, he will be liable for any structural repair, as it's the landlord's responsibility to see to it that the property is in a livable condition.

Be Prepared

Whether you are a renter or a landlord who's suffered a commercial fire, apartment fire or house fire, you will need to make sure that you have immediately contacted your insurance company, have made a detailed list of any property that's been damaged, and taken pictures of any damage to the structure and property, as well as any evidence of negligence. That way you will be prepared for any subsequent questions from the insurance company, and ensure that you're only incurring cost for the fire damage that you're actually responsible for

3 Parts To Check When a Commercial Toilet Keeps Running

10/30/2019 (Permalink)

Water on floor because of toilet overflow Toilet leaks and overflow can cause water damage on any property

Your Mount Prospect, IL, commercial building’s toilets need to run efficiently for the comfort of your employees and customers. However, when a plumbing issue like a toilet overflow happens, it can be unpleasant for everyone. This problem may be caused by a variety of issues, but some can be fixed without the assistance of a plumber. If a toilet keeps running, there are several parts you can check before you call in a flood damage and cleanup service to ensure your bathrooms are properly dried and deodorized after an overflow.

1. The Gasket

Once you turn off the water, the first step to take is to open the winter flushometer. This is the part that causes a commercial toilet to flush efficiently. Use a screwdriver and a wrench to remove this unit’s lid. The gasket is usually located directly under the lid. If it contains a lot of debris or buildup, carefully remove and clean the gasket thoroughly.

2. The Weep Hole

A commercial toilet’s weep hole controls its suction, so when it gets clogged, this may affect water flow and cause a continuous flush. When you remove the toilet’s gasket, take a close look at this small hole. Clean it carefully with a slim tool and ensure all the sediment and other debris is cleared out. This may stop a toilet from flushing constantly and prevent a future toilet flood.

3. The Flange Cover

If this part is loose or corroded, it may be affecting the unit’s proper operation and contribute to a toilet overflow. Note how much water you find under the cover. If there is enough to run over when you remove it, there may be a leak in the gasket or the cover might be faulty, and one or both could need replacing.

When your Mount Prospect, IL, commercial building experiences a toilet overflow, it can be embarrassing and unpleasant. However, you may be able to repair it by checking and cleaning a few important parts inside the unit to prevent future floods.

Securing Your Building Post-Fire

10/28/2019 (Permalink)

Fire extinguishers are the first line of defense against a fire Fire extinguisher training can be crucial in preventing fires in a business

Is your Mount Prospect, IL, commercial property suffering after a fire? If you are planning on seeking help from a local fire damage restoration company, you are already on the right track. But you also need to keep your building safe in the meantime. Follow these three steps to make sure looting does not affect your business in the aftermath of a commercial fire.

1. Identify and Secure Open Spaces

Survey your building very carefully when beginning your fire cleanup efforts. Ensure that all windows, doors and other open spaces are securely locked. Next, make sure that you purchase some sturdy boards that will be sufficiently protective for the type of opening that you are securing. The length of time you expect the boards to be in place should also influence what type of covering you buy.

2. Research Further Options

While waiting to repair fire damage to your building, you may want to invest in some fencing for added security. This really depends on whether or not you feel that your building is in an area prone to heavy looting, as well as the amount of time you expect your business to be shut down for.

3. Consider Advanced Security Options

If you feel that your company’s geographical area is highly unsafe or expect you will be closed for a very long time, security services or a high-tech alarm may be the way to go. These options allow your building to be secured when you are not physically available to keep a close watch.

Don’t Get Intimidated

Fire damage is stressful enough without worrying about highly customizable security options. You need to focus on fixing any destruction first and foremost, so if you think complicated security measures are out of the question logistically or financially, stick with basic, reliable boards that will keep your Mount Prospect, IL business protected not only from criminal activity, but also the unpredictable natural elements.

Choosing the Right Restoration Company

7/8/2019 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Mount Prospect/North Des Plaines is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its pre loss condition or better. We offer a full line of services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Mount Prospect/North Des Plaines, Illinois:

  1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Mount Prosepct/North Des Plaines to restore your property quickly, reliably, and more effectively.
  3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. The extensive knowledge that SERVPRO of Mount Prospect/North Des Plaines has makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 847-956-1880.

The Science of Drying

7/8/2019 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Mount Prospect/North Des Plaines employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Mount Prospect/North Des Plaines will:

  Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 

  Measure how much moisture is in what materials and monitor whether the materials are drying properly. 

 Speed up Mother Nature by using professional drying equipment.

Hire Professionals Who Understand

5/31/2019 (Permalink)

SERVPRO of Mount Prospect/North Des Plaines News And Updates

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO of Mount Prospect/North Des Plaines (847) 956-1880

Making, Processing and Settling an Insurance Claim

5/31/2019 (Permalink)

Several features set SERVPRO of Mount Prospect/North Des Plaines apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Mount Prospect or Des Plaines area, you should consider hiring SERVPRO of Mount Prospect/North Des Plaines for the best results.

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