Recent Posts

Ice Dams - What are they and how do you prevent them?

10/25/2021 (Permalink)

Ice Dam on Roof Icicles can be a pretty sight, but can also be a source of water damage!

Winter water damage can take form in many different ways. One of the most neglected areas of water damage occurs right above you in the form of ice dams. These occur when warm air in the attic heats the roof, which melts the snow. The melted snow then freezes on the unheated eaves, which can look like icicles hanging above. While this can be a pretty image, it can cause damage if it is not dealt with. 

Prevention Tips

  1. Have your gutters and downspouts regularly checked for any obstructions that may cause water backup. 
  2. If enough heat is escaping into your attic to melt the snow above, you should check to ensure the attic is insulated properly. Check for any openings in the floor and seal them to ensure an airtight surface.
  3. In addition to insulation, ensure there is enough ventilation to allow warm air to escape. 
  4. Use a roof rake or a long-handled brush to remove excess snow from your roof. 
  5. Installing a water membrane or snow shield underneath the roof shingles can help to prevent water from seeping in. 
  6. Gutter screens can help keep debris out that can cause build-up and damage. 

Call SERVPRO of Mount Prospect/North Des Plaines for 24/7/365 emergency services related to water damage! 847-956-1880 

Trained, Experienced, and Compassionate Staff

10/25/2021 (Permalink)

SERVPRO is here to help! From our technicians to our office staff, each one of our team members aims to provide the restoration services you need with a compassionate smile.

At SERVPRO, it is one thing to have staff who are highly qualified and experienced in restoration. We are IICRC-certified, and our work is based on standardized restoration techniques used across the industry. However, it is important that we not only offer quality work, but also quality care. 

We understand the difficulties a water or fire loss can bring to you and your loved ones, and we aim to work alongside you and help you navigate through these stressful times. From our technicians to our office staff, each one of our team members aims to provide the restoration services you need with a compassionate smile. 

SERVPRO of Mount Prospect/North Des Plaines is ready and available 24/7 to provide you with the restoration services your property needs. Do not hesitate to give us a call! 847-956-1880

Plan Ahead When A Storm Is On Its Way!

10/25/2021 (Permalink)

During this time of year in Mount Prospect and Des Plaines, we can experience a lot of rain which can lead to thunderstorms. It is important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

If you have an emergency does strike your home during a thunderstorm, SERVPRO of Mount Prospect/North Des Plaines are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847)956-1880.  

What Is the Protocol After a Fire Damages My Home?

10/25/2021 (Permalink)

Having a fire cause damage to your home or property is devastating, and often times some things get lost in the shuffle as homeowners become overwhelmed with the aftermath. Here is short list of important things to get done immediately after a fire:

  1. Find a safe place to stay. Living inside a home with soot and fire damage can cause prolonged damage and including poor air quality that you and your family could be breathing in.
  2. Contact your insurance. Immediately filing a claim with your insurance carrier can help move the process along and make sure you have somewhere to live while your home is being assessed and remediated from the fire damage.
  3. Protect your home from other weather conditions. Make sure your home has been boarded up or tarped to prevent any rain or wind damage that can be caused by openings in the structure.
  4. Get your pets inspected by a veterinarian immediately. Smoke inhalation can damage small animals’ lungs and burns can hide under their fur.
  5. Make sure to get a copy of the fire report. You can usually get fire reports from your local fire department. The report may be helpful in providing information for your insurance agency.
  6. Continue and budget your finances. You will still be responsible to make your mortgage payments even if your home is destroyed. You'll also need to continue any car payments and replace any credit or debit cards that may have been destroyed in the house fire.
  7. Take care of your family and yourself. Having a disaster strike can cause concerns with young children. Taking the time you need to recover and make sure everyone is well taken care of will help ease the process of getting your home back to normal.

After you and your family are taken care of, be sure to call SERVPRO of Mount Prospect/North Des Plaines to handle your fire damage and take care of your contents. We are already ready to take your call! (847) 956-1880

What about Lightning?

10/1/2021 (Permalink)

During a storm, a lot of things have the potential to cause some pretty serious damage.

Besides wind driven rain, a few other things can play a role.

Today, let’s talk lightning!

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice, especially if it’s a tall, pointed object. Reportedly, the Empire State Building is struck nearly 25 times a year!

It is also believed that lightning only poses a threat when it is cloudy or raining. The truth is lightning often strikes more than three miles outside of a storm and has been known to travel as far as ten to fifteen miles before it even strikes the ground.

Many people are confused by the term “heat lightning” and think it only occurs as a result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard.

Lightning can be scary and has the ability to do more than just make a loud noise. Keep SERVPRO of Mount Prospect/North Des Plaines in mind the next time a storm comes your way!

The Science of Drying

10/1/2021 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Mount Prospect/North Des Plaines employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage loss, SERVPRO of Mount Prospect/North Des Plaines will:

  Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 

  Measure how much moisture is in what materials and monitor whether the materials are drying properly. 

 Speed up Mother Nature by using professional drying equipment.

Nothing But The Best

10/1/2021 (Permalink)

Always Here to Help! SERVPRO is committed to meeting all of your restoration needs.

Here at SERVPRO of Mount Prospect/North Des Plaines, we are committed to providing the best service possible to all of our customers. One way we are committed to doing this is by putting our employees through various certification courses through the IICRC. The IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. The IICRC offers certification courses in areas such as water damage restoration, fire and smoke damage restoration, odor control and various other topics. By completing these courses, our employees are able to take the knowledge learned in the classroom and directly apply it to the current job at hand. When you call on SERVPRO, you can have confidence that the employees doing the work have the best training and know what it takes to effectively and efficiently handle all of your restoration needs. 

Signs That You May Have Hidden Water Damage in Your Home

8/10/2021 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Mount Prospect/North Des Plaines helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 847-956-1880 if you experience water damage of any kind.

Water Removal and Restoration in Homes Done Right by SERVPRO!

8/10/2021 (Permalink)

Non-penetrating Moisture Meter Moisture meters will detect any moisture in walls, flooring, or any affected areas.

Why SERVPRO Can Help Reduce the Impact of Water Damage in Your Home

When water spills occur, it can lead to widespread damages unless the right actions are taken immediately. Water is a natural solvent that causes a wide range of materials to deteriorate, especially when left exposed over extended periods. A professional water damage restoration like SERVPRO has the skills and other resources to deal with the issue reducing the overall impact it might have on your property.

Working Faster

Time can be a friend or foe after water damage incidents in Mount Prospect or Des Plaines areas. Taking long before responding to an incident creates an opportunity for secondary damages like mold and degradation of building materials and contents to add to the restoration service. Our SERVPRO crews work faster because we have the necessary resources, such as equipment. For example, we have truck mounted water extractors, and high-speed pumps to hasten water removal. We also have cavity drying systems such as the injecti-dry devices, which reduce the amount of demolition work needed to dry property. Because We're Faster To Any Size Disaster, we can often salvage hardwood flooring from permanent damage with the use of drying mats and injecti-dry equipment. Customers always appreciate it when our team can cut costs, deconstruction, and restore their homes to pre loss condition as rapidly as possible.

Using Superior Techniques

Fixing water damage takes skill, especially when saving wet items. Issues such as the setting of stains, mold development, and damage to electrical appliances can drive the cost of restoration higher because such items have to be replaced. Our SERVPRO technicians use various superior approaches such as freezing documents to halt deterioration, then drying them through sublimation. We also quicken the drying process of wet areas by regulating temperature, air movement, or isolating them by creating drying chambers.

Identifying Potential Long-term Issues Early

Some effects of water damage can have long-term implications if not addressed. An issue like moisture remnants in semi-porous materials can lead to health effects in the future due to mold development. Our SERVPRO technicians can preempt mold development by drying all materials to normal levels. We have many moisture detection devices, including borescopes, thermo-hygrometers, penetrative, and non-penetrative moisture meters, and infrared camera imagery, which help us, identify whether there is any hidden moisture that might cause future problems.

Water loss incidents can have far-reaching effects. Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880 to help clean up and dry your property, restoring the pre loss conditions. "Like it never even happened."

Insurance Tips For Making a Storm Claim

8/9/2021 (Permalink)

Here at SERVPRO of Mount Prospect/North Des Plaines, we work closely with many Insurance companies. One in particular is American Family Insurance. Here are some tips from them on making a storm damage claim. 

Act Quickly. Filing a claim with your insurance company in a timely matter is very important. Most insurance policies limit your time to file a claim, so being quick is essential. You will want to repair the damage before it has a chance to get worse.

Review your policy. Every insurance policy and claim is different. If you know what your policy covers, you will be better prepared to plead your case. 

Document everything. Keep a log of the storm and the damage. Do NOT start to clean up until you have documented as much of the damage as is safe and wait to handle the big messes until a claims adjuster has assessed the situation. 

Mother nature likes to shake things up and if your home didn't weather a storm as well as you'd hoped it would, keep these tips in mind to help you along the way. 

If you have experienced storm damage in your home or business call SERVPRO. We specialize in finding, assessing and repairing damage from storms!