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Commercial Fire Damage Cleaning Services

6/2/2022 (Permalink)

HEPA Vacuuming Cleaning after a fire damage commercial loss.

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur.

Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Mount Prospect/North Des Plaines at (847) 956-1880 because we have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Mount Prospect/North Des Plaines to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Mount Prospect/North Des Plaines has the training and expertise to help make it “Like it never even happened.”

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.

After The Storm

6/2/2022 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Mount Prospect/North Des Plaines is always available to help you with your restoration needs. 847-956-1880.  

3 Reasons You Might Find Water in Your Crawl Space

6/2/2022 (Permalink)

Three Possible Causes Of Water In Your Crawl Space

A wet crawl space can create more problems than you might expect. It makes water damage less visible, but it also creates the perfect conditions for mold growth. The moisture also weakens the homes structural materials, creating greater damage as a result. Learn about the most common causes for water inside the crawl space so you can prevent an incident.

1. Overwatered Plants

You can accidentally flood the crawl space by doing something as simple as overwatering plants, especially those close to the house's foundation. Whether you use too much water or leave the hose or sprinkler running beyond the necessary time, the excess will seep into the house and reach the lower sections first. You can easily turn off the water to resolve this issue. You can spot this problem if you see water pooling near the affected area.

2. Poor Sloping Grade

Another factor that can result in a wet crawl space is the lack of proper grading around your house. Ideally, you want the grading to slope away from the building and towards the outer yard or the streets. This feature ensures that any incoming water flows away from the foundation, preventing flooding. Check the grade after winter, intense rainfall or an overwatering incident. If the slope is altered or missing, build it up between six to eight inches away from home.

3. Defective Plumbing

Another reason why you might find water inside your crawl space involves defective or broken pipes. Even if the leak or burst pipe is in the house's upper floors, the water will always trickle down. If you find water in the crawl space or lower area, conduct a detailed search to find the source and fix it. Hire a plumber if you are unable to find it.

You should deal with a wet crawl space fast before mold growth and water damage threatens your home. Identify these occurrences to avoid this situation and contact emergency remediation services if you find water in that area or anywhere else.

Important Do's and Don'ts for Fire and Smoke Damage

6/2/2022 (Permalink)

Important Do's and Don'ts for Fire and Smoke Damage
  • Limit movement in the area to prevent further damage.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Clearly mark the area with caution signs and safety tape.
  • If area is safe, list vital contents for emergency restoration/priority service. 
  • Be sure your staff wears proper personal protection equipment. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • Wash off both sides of leaves on indoor plants.
  • Change HVAC filters and tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 
  • Do not attempt to wash walls or painted surfaces without first contacting your SERVPRO Professional. 
  • Do not attempt to shampoo carpet or upholstered furniture without first contacting your local SERVPRO Professional. 
  • Do not attempt to clean any electrical appliances, computers, television, radios, etc., that may have been close to fire, heat or water without first contacting an authorized repair service.

Emergency Services For Your Healthcare Facility

6/2/2022 (Permalink)

Hospital systems operate on numbers. So does the one company they call when fire or water damage strikes. The #1 Choice in Commercial Cleanup and Restoration. SERVPRO. 


At SERVPRO of Mount Prospect/North Des Plaines, our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job.

Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

5 Basic Steps to Fixing a Leaking Toilet

1/10/2022 (Permalink)

Water Leak from a Toilet A bathroom leak can be an intimidating and costly repair, Call SERVPRO for help.

How To Fix A Leaking Toilet In 5 Easy Steps

A leaking toilet can be more than just an annoyance, as the water that seeps into the flooring or the subfloor may cause mold, swelling or weakening. If your toilet leaks every time you flush, it may be coming either from a faulty seal beneath the toilet, or from the water supply line. If the problem is coming from the seal, here are some basic steps to fixing the problem. If you are not sure, or it is from valves or the water supply, you may be wise to get professional help in Mount Prospect, IL.

1. Disconnect Water Supply

If you are sure the wax seal is the culprit, remove the bolt caps and tighten the bolts gently, so as not to crack the porcelain, and see if that helps. If not, the ring likely needs replacing. Close the shutoff valve and disconnect the water supply. Drain the tank and bowl.

2. Remove Toilet

After draining the toilet, remove the floor bolts. Gently rock the toilet, to prevent damaging the base or flange, until it comes loose from the old wax ring. Lift the leaking toilet out of the way, grabbing it by the bowl only. Place it on old newspapers or cardboard. Dry and clean the area and check the subfloor for damage.

3. Replace Wax Ring

The old wax ring should be scraped away thoroughly, making sure the flange is not cracked or broken. Use a metal repair strap if required. Position the new wax ring so that it centers on the closet flange. Screw closet bolts in place, using wax from the old ring to hold them in a vertical position.

4. Replace Toilet

Hover the toilet above the new ring and align with bolts, lowering into place. Press the toilet into the new wax ring, using force to form a seal and prevent a bathroom leak. Gently tighten bolts until they hold when placing pressure on the toilet, and then replace caps.

5. Connect Water Supply

Reconnect the supply tube to the shut-off valve and fill the tank. Flush and check for a leaking toilet or supply line. This step is usually critical to ensure that the correct repair has been done.

A bathroom leak can be an intimidating and costly repair, and the damage can be extensive if allowed to continue. Acting quickly and using a professional in Mount Prospect, IL if needed, can prevent a disaster and give you peace of mind.

What To Do When You Find Sewage in Your Bathtub

1/10/2022 (Permalink)

What To Do When You Find Sewage in Your Bathtub

Storms are inevitable. Powerful rains and winds have the potential to cause lasting damage during a storm. If you experience a sewer backup after a storm in your home, you may have some questions about what happened and what to do about the mess.


1. Why Backups Happen
Toilets and bathtubs drain separately down into the same sewer line through separate pipes. When there is a backup or obstruction in the main sewer line for your home, things that did not drain properly, like raw sewage, can be pushed back up through any available pipes and end up in your bathtub. A bathtub backup does not mean there is anything wrong with your bathtub. It's messy and may smell bad, but your bathtub will likely function properly again once cleaned and sanitized.


2. What To Do Immediately
When you discover a sewer backup in your bathtub, there are a few things you can do immediately to lessen the impact on your home. Stop flushing toilets and turn off the waterline. Stopping the flow of water through your pipes will prevent flooding and stop more sewage from coming up in unexpected places. To help dispel the odor, open windows, and use fans to ventilate the area. Try to avoid skin contact with raw sewage. If you should accidentally touch it, wash your hands with antibacterial soap.


3. When To Call For Help
Sewage contains bacteria and other contaminants that can cause lingering odors and lasting damage to your home if not cleaned quickly and properly. Adequate ventilation throughout the cleanup process and personal protective gear are essential for the safe cleanup of sewage. Unless you want to purchase the proper protective gear and cleaning equipment needed to achieve a safe and thorough cleaning yourself, you may want to enlist storm damage repair professionals who are experienced in the process and equipped to efficiently clean and sanitize everything.
Understanding how a sewer backup happens and how to respond to the mess can help you avoid lasting damage to your home.

The 6-Point Cheat Sheet to Commercial Mold

12/22/2021 (Permalink)

Mold Found During Remodeling If you have mold in your business, call SERVPRO of Mount Prospect/North Des Planes!

Commercial Mold: A 6-Point Cheat Sheet

You’re running your business in Mount Prospect, IL, when you suddenly spot a discoloration that is no trick of the light. You’re concerned it’s black mold and wants to protect your building and employees, but you’re not confident enough to call in a specialist. So, what do you do? Refer to this cheat sheet and go from mold novice to savant.

1. It Doesn’t Discriminate

Don’t limit your mold concerns to the bathroom; in actuality, mold can be found anywhere, both indoors and outdoors. Outside, it can grow on roofs, siding, pavers, wooden structures, and more. Inside you may find it in (yes) bathrooms, along with kitchens, laundering service areas, and anywhere else moisture is common.

2. It Has Unlimited Mobility

Mold, a microscopic member of the fungi family, can easily spread via spores that find their way through windows or doors, are sucked in and redistributed via HVAC ducts, and even can be carried on the clothing of you or your employees.

3. It Needs Moisture

Mold loves moisture, which is why it’s often found in damp area. Mold spores thrive and multiply when exposed to water for long periods of time.

4. Its Origin Should Not Be Ignored

When you perform mold cleanup yourself rather than calling in the experts, you may not be able to identify its source. When the source remains, the black mold will simply continue to grow and spread, regardless of your cleaning efforts.

5. It Has a Tell-Tale Scent

If you or your employees have noticed a musty smell in an area prone to moisture and humidity, that may be mold you’re smelling. Many people liken the odor to rotting wood, paper, or even cedar.

6. It Loves Humidity

The likelihood of a mold issue occurring inside your building greatly increases during humid months. That’s why it’s recommended to keep the inside humidity of your building no higher than 45 percent.

Now you’re well-versed on the ins and outs of black mold, but you’re still unsure if your building has it. Don’t take the risk; call SERVPRO of Mount Prospect/North Des Plaines today to ensure a clear tomorrow for you, your business, and your employees.

3 Tips for Including Your Pet in Family Fire Safety Plans

12/22/2021 (Permalink)

If you have a fire call SERVPRO of Mount Prosepct/North Des Plaines! Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe.

Tips To Include Your Pets In Your Home Fire Safety Plan

Having a safety plan in place for your home can keep you and your family safe in case of a fire emergency. Knowing how to escape your home, where to meet and how to act quickly can keep everyone safe. However, as you make a plan, it is important to remember your furry family members. Here are a few tips for keeping your pet safe by including it in your fire preparation plans.

1. Choose a Pet Caretaker

Knowing who will help the family pet escape in case of a fire can help avoid confusion and allow the family to get out of the house faster. Choose a responsible adult that the pet trusts and will go to when called, even when it is frightened. Let each family member know who the caretaker is and that they should not delay their escape to look for the pet during a fire.

2. Include Smaller Pets in the Plan

Smaller pets, such as rodents, reptiles and amphibians, should be included in your pet preparation plan. Have your kids keep small, breathable tubs near their aquarium or cage so they can be transferred and taken out of the house during a fire. Keep the tubs lined with hay or soft tissue pellets so the pets can remain comfortable until a fire damage and cleanup service cleans up your home.

3. Train Your Pet

An important factor in pet safety is obedience, especially during a fire emergency. Train your pet to come when called, no matter the situation, and teach it to remain calm and sit as you leash it. The quicker your pet comes to you, the faster you can leave the house if there is a fire.

Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe. Remember to have an escape plan for all your pets, large and small, to give them the best chance at survival.

 

Drain Cleaners and Their Effect On Plumbing System

12/22/2021 (Permalink)

Most homeowners have experienced a clogged drain at some point. There are a number of cleaners on the market designed to take care of just such a problem, but what exactly do they do? Can using a cleaner damage your pipes, and are there safer alternatives out there? Here are a few things you may want to know about drain cleaners and their effect on your home’s plumbing system.

1. How Many Drain Cleaners Work

A drain cleaner typically works by producing a heat-causing chemical reaction, which can push through and break up a clog. The chemicals used are usually either caustic like lye, acidic such as muriatic acid, or oxidizing like bleach. All of these can lead to damaged pipes over time.

2. What Damage They Can Cause

When pouring chemicals to clear a clogged drain, it’s important to take caution as some can cause skin irritation or even burns depending on the strength. These chemicals can have the same effect on your pipes. If left to sit too long they can work through older metal or plastic pipes, and cause a leak which can lead to water damage in your home. If you have water damage from a leaking pipe, it’s best to contact a professional at SERVPRO of Mount Prospect/North Des Plaines.

3. Safer Drain Cleaning Alternatives

There are some safer alternatives for clearing a clog, whether it's a sink drain or sewage cleaning need. One of the first the many people think of is a drain snake in which a tool is inserted into the drain to pull the clog out. Other options include plungers and non-toxic cleaners. Non-toxic cleaners are comprised of enzymes that can eat through the clog. They may take a little more time, but should not harm your pipes.

Cleaning a clogged drain doesn’t have to leave you worried about damaging your home. Not only are there pipe safe alternatives out there, but if you’re unsure about the clog a professional can take care of the problem for you.