Recent Posts

Benefits of Air Scrubbers

7/27/2021 (Permalink)

HEPA Filtration System Air Scrubber

Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality.

Why does SERVPRO® use Air Scrubbers?

The goal of every restoration job is to safely and efficiently return the indoor environment to pre loss condition for the customer.

Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment.

Mold Remediation

Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros.

If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.”

Fire Extinguisher Readiness

7/27/2021 (Permalink)

PASS Fire Extinguisher

It’s also a great time to review your fire extinguisher knowledge.

  1. Do you have a fire extinguisher? Do you know where it is?
  2. Do you know when your fire extinguisher expires? “You can tell the difference between the two by the head; a rechargeable extinguisher has a metal head with a gauge that reads Charge/Recharge, and a disposable extinguisher has a plastic head with a gauge that reads Full/Empty.”
  3. Do you know how to use your fire extinguisher? The time to read the instructions is not when you reach for it in an emergency.

You should always familiarize yourself with the instructions for your specific extinguisher, but there are four basic steps to follow with a standard foam model. You can remember them with the acronym PASS:

  • P—Pull the pin on the fire extinguisher.
  • A—Aim the nozzle or hose at the base of the fire. Keep a safe distance away.
  • S—Squeeze the handle to release the extinguishing materials.
  • S—Sweep the nozzle from side to side.

Continue directing the foam at the base of the fire until it is completely extinguished.

If you have experienced fire damage, call SERVPRO of Mount Prospect/North Des Plaines to find out how we can help you make it “Like it never even happened.”

Why Call SERVPRO When Water Damage Strikes?

6/23/2021 (Permalink)

When water damage strikes your home or business, it can be tempting to "go it alone" and try to clean up the mess and resulting damage on your own. Unfortunately, water damage is often sneaky, creating wet walls, damaging flooring and leaving musty smells in its wake. Trust the restoration professionals at SERVPRO of Mount Prospect/North Des Plaines to clean and restore your property the right way utilizing the latest technologies in drying and deodorization. Have the piece of mind that comes with knowing you have experts in your corner to make the process of restoring your home as painless as possible. Our technicians receive continuous training to stay up to date on the most effective techniques in the industry to quickly and efficiently restore your property. Call us anytime day or night at 847-956-1880 and let us help you make your home "Like it never even happened."

Proven Experience for Your Fire or Smoke Damage

6/23/2021 (Permalink)

After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Mount Prospect/North Des Plaines to return your property to its pre loss condition. We have a proven system to not only restore your property but to make the process as stress-free as possible for you. 

Step 1: Emergency Contact

The restoration process begins when you call our office at 847-956-1880, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.

Step 2: Inspection and Fire Damage Assessment

Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Mount Prospect/North Des Plaines to get the job done right and make your property "Like it never even happened."

How To Use IICRC Classifications To Assess Flood Damage

6/23/2021 (Permalink)

If you have endured flood damage to your Des Plaines home – SERVPRO of Mount Prospect/North Des Plaines can help you. We are an experienced flood damage restoration and repair team, with access to sophisticated tools and the finest equipment. If your property needs saving, we are the right choice. The first that thing we do, once we arrive on site, is to conduct a full inspection. This is designed to help us determine the extent and nature of the damage. The IICRC (Institute of Inspection Cleaning and Restoration Certification) categories flood damage according to four key classifications. The SERVPRO technicians will use this guide to shape their plan of action and decide which repairs are required.

Here is some more information on the IICRC classifications and what they might mean for your property.

Class One: Limited Intrusion
This is the least severe type of flood damage. A small amount of water has entered the home. There is minimal damage to walls and soft furnishings. Depending on the size, shape, and location of the affected space, large fans can likely be used to dry it out.

Class Two: Intrusion With Some Spread
Here, flood water has started to spread. If your house was impacted by a storm, the damage is almost going to have advanced beyond small pools of water. It may have risen into the walls and started to soak into timber, concrete, and insulation materials. The water has reached the subflooring beneath carpets. Industrial drying machines (and carpet lifters) will be brought in to absorb the excess moisture.

Class Three: Invasive Liquid
The walls, ceilings, soft furnishings, and floors are all damp and need to be dried quickly. Most are fully saturated with water. Water lines on the walls extend more than two feet above the floor. This tends to occur when ceilings leak (during heavy rainfall), and water seeps through the walls. Dehumidifiers and dryers can be used to restore the home, but some materials may be unsalvageable.

Class Four: Severe Invasion
In the most severe cases, objects not usually affected by flooding have been compromised. For instance, paintings high up on walls, attics (if the danger is from natural flooding), and crawlspaces. At SERVPRO, we’re committed to saving as many of your possessions as possible, but extensive damage can render some items irreparable. We will, however, inform you of the fact before disposing of any materials. Serious flood damage may require you to move out of the property while we secure its structural safety and install heavy duty drying machines.

Whether your home has been damaged by a storm or by something more familiar, like a burst pipe, assessing the damage is an important part of formulating a response. SERVPRO of Mount Prospect/North Des Plaines is a locally based service, which means that our response is always fast.

What To Do If Water Damage Occurs

5/26/2021 (Permalink)

Drying out a water damage room Drying Process in Place

Step 1 – Stop the Water, if possible

Step 2 -- Call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880

 We will ask for:

  • Your name.
  • Address (please let us know if your mailing address is different than the property address).
  • Telephone numbers.
  • How did you hear about us?
  • What type of damage occurred (water, fire, etc) and what caused the loss?
  • How many rooms are affected and the type of flooring in the affected rooms?
  • Is your home on a concrete slab, crawlspace, or basement?
  • Year your home was built.
  • We will ask what company your homeowners’ insurance is with. If you have a claim number and / or adjuster information already (if not, no worries).
  • What your deductible amount is?
    • The deductible is the amount you pay before insurance starts to pay. We generally collect this amount at the start of service, but this can vary depending on the insurance company. 

Step 3 – Call A Plumber, if needed

Step 4 – Call Your Insurance Company

In order to get things under way quickly, contact the Claims number for your insurance company.  They will ask for some information about the loss and what damages there are.  If you’re unsure what your deductible amount is, they will be able to tell you.  If they assign a claim number and / or adjuster, please take that information down and give it to us.  Tell them you have SERVPRO of Mount Prospect/North Des Plaines on the way.  Some people like to speak to their agent, which is fine, but the agent isn’t typically available at all times and many times there’s a delay before the agent has some time to file the claim. 

We will extract the water and move any necessary contents when we get there.  Just keep yourself safe, it's very easy to be injured during a water damage situation.  

We Do Commercial Cleaning

5/12/2021 (Permalink)

Certified: SERVPRO Cleaned We treat and remediate all COVID-19 pathogens.

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Mount Prospect/North Des Plaines. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again.

Certified: SERVPRO Cleaned:   Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Mount Prospect/North Des Plaines Professionals to bring a higher standard of clean to the places we gather.

All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.  SERVPRO of Mount Prospect/North Des Plaines offers proactive disinfecting to help minimize the spread of viruses such as COVID-19. 

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Vandalism:  Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Learn more about our commercial cleaning services by contacting us at 847-956-1880

Flood watch or warning. What is the difference?

5/12/2021 (Permalink)

When a storm hits your home, SERVPRO of Mount Prospect/North Des Plaines has the storm damage experience and expertise with the capabilities and professional personnel to quickly respond to your storm damage concerns. 

Here is some descriptions of flood terminology to help you better prepare.

Flash Flood Watch:A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning:A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch:A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning:  A Flood Warning is issued when flooding is imminent or occurring.

4 Things Business Interruption Insurance Covers After a Fire

1/7/2021 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Protect your investment against fire by acquiring business interruption

4 Things Business Interruption Insurance Covers After a Fire

When fire emergencies happen in commercial buildings, the cost of damage can be extensive. In addition to facing destroyed property and equipment, business owners must also deal with wage losses and ongoing rent costs. For this reason, many have business interruption insurance to protect their investment against fire damage. If you are unfamiliar with this kind of insurance, it can be a good idea to learn if you have it and what it covers before you need it. Often, it is part of your overall property insurance and includes:

1. Lost Sales and Revenues
One of the most financially difficult parts of a business fire is the loss of income that comes with the inability to work as normal. The good news is, most policies cover the period of time when business owners cannot make regular profits due to a fire.

2. Temporary Relocation
After a fire, professional fire damage restoration experts will have to assess, clean, reconstruct and repair your building. Since this process can take some time, it is common for business interruption insurance to cover costs associated with the temporary relocation of your business.

3. Ongoing Rent and Utility Costs
Rent does not stop just because you cannot use your commercial property while it undergoes fire cleaning. Along with relocation, this kind of insurance usually pays for ongoing rent and utility costs throughout the fire damage restoration process.

4. Other Reasonable Expenses
While most insurance policies offer similar types of coverage, the details are not always the same. Many policies will also cover other reasonable expenses related to a business fire, but the specifics of what your insurance company considers "reasonable" will depend on what your policy says.
In a nutshell, business interruption insurance covers the period of time when a fire causes financial interruptions for a business. If you have questions about what your policy covers, take some time to better familiarize yourself with what you have before an emergency happens. Preparing now can prevent stress later.

5 Things Homeowners Should Do if Mold Damage Happens After a Flood

1/7/2021 (Permalink)

wet floor, three air movers placed on wet floor Storm water cleanup

Take The Following Steps To Protect Your Property

When a home in Mount Prospect, IL, is impacted by floodwaters, the property becomes susceptible to mold growth. Microscopic spores take off, spreading within the space. Spores grow when they interact with liquid and organic matter. Once this reproduction starts, it's hard to control. The organisms multiply quickly within 24 to 48 hours. It's important that residents take the following five steps to protect the property.

1. Remove Moisture
Any standing water is a mold concern. Work quickly with a water restoration company in Mount Prospect, IL, to evaluate the extent of exposure; then, immediately work to dry out the rooms. Place industrial dehumidifiers in wet zones, allowing the devices to extract humidity from the air and structure. In addition, any additional water should be pulled out of the residence using a wet vacuum.

2. Reduce Spore Levels
Fungus thrives not just on the surface of objects but within them as well. Therefore, the best method to hinder mold growth is to physically reduce the contamination. Anything porous and damp should be extracted. Tear out drywall, ceiling, and carpeting if it was exposed. These cannot be cleaned with chemicals.

3. Apply Antimicrobial Formulas
Nonporous items may remain, but they should be washed thoroughly with soap and water. Any lingering fungal or bacteria infestations may be handled by applying an antimicrobial spray.

4. Clean Contents
Don't just focus on the house. Also, consider what is inside the space. Furniture, pictures, and other valuables may be harboring spores. Content cleaning specialists have high-tech equipment to salvage some of these important pieces. Work with the remediation team to see what may be kept and what needs to go. It's important to evaluate everything.

5. Replace Saturated Materials
New drywall and flooring may take time, but the actions permit a fresh start for the residents and assist in providing a cleaner space. Once the room has been sanitized properly, the new materials may be brought inside.
Mold growth doesn't take a long time; in fact, once a flood occurs, the issue could begin overnight. For this reason, homeowners should act quickly to mitigate the destruction, concentrating on maintaining a dry space and eliminating fungal numbers.