Recent Posts

4 Ways To Reduce Expenses in a Disaster

6/16/2020 (Permalink)

SERVPRO technicians in front of a van holding equipment Call the right response team

4 Ways To Reduce Expenses in a Disaster

If not handled properly, a disaster such as a flood or a major storm can quickly spiral out of control. Poor decisions can easily lead to additional, unnecessary expenses. Smart decisions such as pretesting or boarding up a damaged building can reduce expenses. Here a few ways to limit damages.

1. Call the Right Response Team. Not all response teams have the same level of training and expertise. A professional storm remediation franchise employs trained and certified technicians that understand the best methods to limit damages. If the building is damaged and exposed to the weather, the workers will likely recommend boarding up windows and placing a tarp over the roof to prevent additional damage.

2. Embrace Pretesting. This technique enables technicians to test items to see if they are suitable to be restored. A restore versus replace mentality can save money. It can also keep valuable belongings from being tossed out.

3. Prioritize the Insurance Claim. If you are an insurance agent, you know that an efficient claims process is important. When you work with SERVPRO, a preferred vendor for many insurance companies, you gain access to the company's claims inventory service. This helps claims get settled quickly and efficiently, reducing paperwork, confusion, and expenses.

4. Encourage High Standards. When a job is not done correctly, it usually winds up costing more money. Work may have to be repeated. SERVPRO professionals embrace the highest standards of the cleaning and restoration industry. This means work is done correctly the first time and it is done with safety in mind. It also means such problems as mold growth are unlikely to occur.
Pretesting is one of the techniques a local restoration company in North Des Plaines, IL, uses to control costs. Throwing out clothes or furniture that can be restored is a waste of money. Working with professionals is the best way to avoid unnecessary costs.

What Can Cause a Flooded Basement?

6/2/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can be devastating for a homeowner

Four Common Reasons For Flooded Basement

A basement flood can be devastating for a homeowner. Unwanted water can range in severity from a small trickle to floodwater that covers electrical outlets. By knowing some common reasons that basements flood, you may be able to take preventative measures and lessen the chance it will happen to you. Here are four common reasons for flooded basements and what you can do about them:

1. Blocked Gutters and Eavestroughs
If leaves or other debris get into your gutter system, it can change the water flow around your house or block the manifold that connects your home to the public sewer system. Have these areas checked and cleaned regularly, especially in the fall after the leaves have fallen.

2. Location of Your Home
If your home sits at the bottom of a slope, you may have a problem with water flow. As the water gathers around your home, it can seep in and cause water damage. Often, time will take care of this problem with erosion. To speed up the process, you could install some landscaping to guide the water away from your foundation.

3. Poor Construction
If flooring and wall tiles were not sealed properly, you may experience a basement flood every time there is a heavy storm. You can check these seals and have them fixed if you find a leak.

4. Drainage System
The downspouts around your home should direct the water away from the foundation. If your downspouts are within 6 feet of your basement wall or do not direct it in the opposite direction, it can cause a flooded basement. You may need to add additional piping or create a path for the water.
If you have experienced a basement flood in North Des Plaines, IL, it is safest to stay out of the water and call a professional for help. By enlisting the help of an expert water remediation company, you can have your home back to normal as quickly as possible.

Learn About the Cleanup Process After a Fire

6/2/2020 (Permalink)

Extensive fire damage in a home. Insulation from ceiling all over the floor Fire damage in Mount Prospect, IL

Fire Cleanup

If your Mount Prospect, IL, home has been through a fire, you may be wondering how it can be restored to its previous glory. Experiencing a house fire can be hard, but with a team of fire and smoke damage restoration professionals, you'll see a clear path to recovery. Each fire damage scenario is unique, so getting a plan that's customized to your needs is important. Here are some common processes involved with fire cleanup.

1. Cleaning up Soot
Soot is an unpleasant residue left after a fire. It's a black substance made largely of amorphous carbon, and it can be powdery or flaky in appearance. After a house fire, soot damage is a concern. It can stain your upholstery, carpet, and walls, as well as your belongings. While you can clean up soot to some degree yourself, many household materials require professional sanitization to remove it fully.

2. Removing Smoke Odor
After the flames are extinguished, the smell of smoke may persist due to smoke damage. When smoke permeates your home, minuscule smoke particles become lodged inside household materials, from your flooring to the paint on your ceiling. Smoke cleaning often requires experts in the industry and specialized cleaning equipment such as industrial air scrubbers and fogging machines.

3. Cleaning Your Home's Structure
Skillful and experienced fire damage cleanup teams should create a plan to fully clean and restore your home's structure. A comprehensive remediation plan ensures that your home doesn't continue to degrade after the fire is put out. Your home needs to be cleaned and repaired after suffering smoke and soot damage as well as water damage from the firefighting efforts.
After a house fire, you may be overwhelmed, but it's important to act quickly. Calling in fire restoration experts with the training and equipment to restore your home will pay off. Efficiently removing water, soot, and smoke damage is crucial to restoring your home to pre-fire condition.

Can a Water Leak Cost You a Fortune?

5/18/2020 (Permalink)

Dripping faucet A dripping faucet can cause major water damage in your home

How a Minor Leak Can Become Major Trouble

A leak seems so minuscule. After all, it's only a tiny bit of water leaving a pipe or faucet. How could it possibly create so much harm? Those little drips, though, wear away at fixtures, materials, and dirt, slowly ruining your premises. In fact, much of it is invisible, hiding inside walls or under the ground, making the water leak an unknown significant danger to business owners in Mount Prospect, IL. Sometimes quite costly, what seems so innocuous is really very deleterious. Here are three things to understand about how a minor leak can become major trouble.

1. How Does a Leak Occur?
Over time, pipes can create significant levels of water damage. Developing from rust, age or interference, holes in the piping can happen. Moisture then begins escaping, furthering the problem. You'll need to consider various factors. Outside, groundwork can interfere with your system. Also, trees can grow into pipes, puncturing them. Pay attention to your surroundings, noting any alterations in the ground. Unusual puddles, holes, or changes in elevation levels are signs of escaping fluid. Inside, if systems go unexpected, complications can arise within the walls. Work with a specialist to regularly evaluate the pipes.

2. Are You Responsible?
If you're not paying attention, a water leak can exacerbate quickly. Bills for utilities may seem a bit high at first, maybe only going up just a bit. You probably chalked it up to increased usage. Eventually, as the opening enlarges, it can add up into the thousands. As you work with a water restoration company to locate the issue, you'll need to understand where the event has occurred. Most often leaks inside the building are the responsibility of the owner. If the leak is outside, not on your property, it could fall onto the shoulders of the utility company.

3. How Do You Fix the Problem?
First, fix the pipe break. Then, work with the remediation team to dry up the area and sanitize the space. You'll need to evaluate anything wet, determining whether it's salvageable.
Be aware of the potential for a water leak. Note billing changes and have regular inspections.

A Few Facts for a Better Understanding of Mold

5/18/2020 (Permalink)

Mold growth behind wallpaper Black mold and other forms of fungus can break down materials over time

Facts About Mold

To the uninitiated, the world of mold can seem a bit disorienting, especially if you find it growing in your place of business in Mount Prospect, IL. Here are a few facts about mold to get you up to speed.

Mold is a Fungus
It is an organism that is neither plant nor animal
Mold is present just about anywhere, though often in small quantities
Black mold is a type that often requires professional cleanup
Mold grows best in warm, moist conditions
It grows on a variety of surfaces including wood, paper, and tile

In small quantities, the growth of mold can sometimes be contained without outside help. In moderate to large outbreaks it is best controlled with the services of a professional mold remediation franchise.

Mold Cleanup
Whether you have a form of black mold growing, or another type of mold that infests buildings, the process of cleanup involves a number of steps. A fast response is important since mold can spread easily throughout a property, often in as little as 48-72 hours. An inspection and assessment by trained technicians using specialized equipment provides information on the scope of the problem. Testing may be needed to find out where mold is located and what types of mold are present. If your building has a moisture problem, a common condition of mold growth, it should be addressed. From there, the technicians go on to mold containment and removal.

Mold Restoration
The final steps in the process include cleaning and sanitizing surfaces affected by mold, and restoration of damaged materials such as drywall, carpeting, upholstery, and clothing. In severe cases, some items may need to be replaced. Black mold and other forms of fungus can break down materials over time. The goal of the restoration process is to remove mold colonies and to prevent their recurrence. The musty odors associated with mold should also be eliminated.

How to Remove Odor Caused By Contaminated Water

5/2/2020 (Permalink)

Worker scrubbing the floor with a brush, wet floor surface Hard surfaces are easier to clean but can still contribute to a bad odor if it was not scrubbed properly

How to Remove Odor Caused By Contaminated Water

Contaminated water can damage your North Des Plaines, IL, home in a variety of ways, from mold growth to ruined building materials. One thing that you may not necessarily expect is a lingering odor. If this has become a problem for you and the smell is lasting longer than you anticipated, some of the following may help.

1. Wash or Removed Affected Belongings
Sewage loss and flooding both involve highly contaminated water that can fill your home. This water can easily be absorbed by porous materials, like upholstered furniture, stuffed toys, clothing, and carpeting. If these are not cleaned, the odor will remain. Some items may need to be thrown out if you are unable to clean them thoroughly.
2. Clean Surfaces
Hard surfaces are easier to clean but can still contribute to a bad odor if it was not scrubbed properly after coming into contact with floodwater. With these items, a cloth and antibacterial cleaner should be able to get the job done.
3. Check For Mold
If you have had water damage in your house, then it is possible that you have some mold growth as well. This fungus can grow and spread in as little as a day when provided with the right conditions, which include plenty of moisture. A mold remediation specialist can inspect your home for growth and perform removal if necessary.
4. Use an Air Filter
Sometimes, you may still be noticing a bad odor even after thoroughly cleaning your home. If this happens, then the smell might be lingering in the air. Using an air filter or cleaner can help in this case. This equipment removes bacteria and other contaminants from the air, eliminating the source of the odor.
Bad smells after flooding or plumbing backups are often caused by mold growth and contaminants carried by the water. If you remove these from the building, then the odor will most likely go with it. Make sure to thoroughly clean your home to reduce the chances of further damage.

How To Treat injuries From a Fire

4/22/2020 (Permalink)

First Aid Training - Burn injury. First aid course. A burn is a special type of wound and requires a specific treatment protocol

How To Treat injuries From a Fire

A business fire is a scary event even when only property is involved. Fires often happen with surprising swiftness and the fire damage can easily cost thousands of dollars. In the best of outcomes, no injuries occur, but this is not always the case. Open flames, high temperatures, smoke inhalation, and falling materials create a dangerous atmosphere for people. As soon as possible, all people should vacate the property quickly. Any major injuries should be treated by healthcare professionals. if you are pressed into service to treat a burn injury, make sure to stay within your level of training.

Tips for Burn First Aid
A burn is a special type of wound and requires a specific treatment protocol. It is important to understand the difference between a major burn and a minor burn. A burn is considered major if it is deep, large, covers the hands, feet, face or groin area or involves gross discoloration of the skin. Until advanced medical personnel arrives, the treatment options for a serious burn include the following actions:

  • Protect the person from further harm
  • Remove tight items such as jewelry
  • Elevate the burned area
  • Monitor the person for signs of stress
  • Cover the burn with a cool, moist bandage

A building with fire damage might also cause minor burns in employees or customers. These wounds can often be treated with basic first aid such as pain relievers, cold water, bandages, and lotions that contain aloe vera.

Tips for Fire Restoration
When fire damage happens to a company in Mount Prospect, IL, a fire mitigation franchise can be called to address the situation. An experienced company will perform an inspection and assessment and then develop a plan of action for recovery. Removal of any water, as well as soot and smoke damage help, return the building to good shape again. The final steps involve a complete restoration of damaged areas of the building.

Tips for Keeping Your Roof in Good Shape

4/13/2020 (Permalink)

Leaves and sticks piling up in a valley of a roof. There may be some leaves, sticks or other debris caught on your roof

Tips for Keeping Your Roof in Good Shape

When it comes to storm damage North Des Plaines, IL, one of the main areas most vulnerable to damage is your roof. A roof can be expensive to repair, and when it has been damaged, it can take a while for storm cleanup specialists to clean up the debris. Thankfully, there are some things you can do to help keep the roof in good shape. Performing some routine maintenance from time to time can increase the lifespan of your roof, and can help prevent a roof leak or storm damage.

Clean the Gutters

Cleaning the gutters is one of the most important things to do when it comes to roof maintenance. Gutters often become clogged with debris, including:

  • Fallen leaves
  • Sticks and branches
  • Bird nests
  • Pieces of the roof
  • Plants

These items can easily clog your gutters, preventing them from eliminating water like they are supposed to. It isn't the most pleasant task, but cleaning the gutters will help water flow through the gutters smoothly.

Remove Branches That May Fall

Falling branches can be devastating to a roof, and often will destroy it completely. Pay attention to branches that could fall on your roof. A storm large enough to cause wind damage can cause a branch to fall. This is particularly important for the fall and winter months. As snow moves in, it can put extra weight on the branches, causing them to snap. Consider hiring someone to remove branches that are threatening your roof.

Remove Debris on Roof

There may be some leaves, sticks, or other debris caught on your roof. Over time, this can weigh the roof down, causing a roof leak. Prevent this by eliminating debris that may have fallen onto your roof. After a snowstorm, try to remove some of the snow from the roof to prevent a cave-in.
These steps should help you with preventing a roof leak or any other roofing problems. Do this maintenance to help keep your roof in good condition.

Who Pays for Mold Damage?

3/27/2020 (Permalink)

Black mold on wall with  the words CALL YOUR AGENT Who pays for mold coverage?

When homeowners get mold damage, they may have protection under specific policies from their insurance providers. If you live in an apartment in Mount Prospect, IL, however, you may be concerned about whether or not mold is covered by your rental insurance. Understanding your renters policy is key to knowing if a specific situation is covered.

Typical Coverage

Most rental policies cover a few basic claims:

  • Damage repair for personal belongings
  • Replacement for items that cannot be salvaged
  • Temporary relocation costs

Mold removal is likely to be covered under a rental policy only if it the underlying peril that led to it was covered. For example, if a pipe bursts and the books in your library were waterlogged and then grew moldy, the work that mold remediation specialists do to save your books or replace the ones that can't be saved will probably be covered by your rental insurance. If the initial damage isn't covered, however, the claim for the resulting mold growth may be denied.

Typical Exclusions

There are several situations that can contribute to mold damage that are probably not going to be covered by your renters insurance policy. Flood damage from a storm or other natural disaster usually requires a separate flood policy. Unless you have such a policy, mold growth that occurs as a result of this type of flooding is unlikely to be covered by your insurance provider. Your rental policy also may not cover mold that results from a sewage backup. Finally, your policy probably won't cover mold growth that happens because you neglected to report a water leak or other maintenance issue.
Having rental insurance is important for apartment dwellers. It covers a lot of the damage that can happen to your personal property while you are renting your space. Mold mitigation doesn't always get covered under this policy, though. Knowing what your provider covers and doesn't cover can help you plan better for possible problems.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We offer disinfecting services

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Mount Prospect/North Des Plaines, (847) 956-1880