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5 Basic Steps to Fixing a Leaking Toilet

1/10/2022 (Permalink)

Water Leak from a Toilet A bathroom leak can be an intimidating and costly repair, Call SERVPRO for help.

How To Fix A Leaking Toilet In 5 Easy Steps

A leaking toilet can be more than just an annoyance, as the water that seeps into the flooring or the subfloor may cause mold, swelling or weakening. If your toilet leaks every time you flush, it may be coming either from a faulty seal beneath the toilet, or from the water supply line. If the problem is coming from the seal, here are some basic steps to fixing the problem. If you are not sure, or it is from valves or the water supply, you may be wise to get professional help in Mount Prospect, IL.

1. Disconnect Water Supply

If you are sure the wax seal is the culprit, remove the bolt caps and tighten the bolts gently, so as not to crack the porcelain, and see if that helps. If not, the ring likely needs replacing. Close the shutoff valve and disconnect the water supply. Drain the tank and bowl.

2. Remove Toilet

After draining the toilet, remove the floor bolts. Gently rock the toilet, to prevent damaging the base or flange, until it comes loose from the old wax ring. Lift the leaking toilet out of the way, grabbing it by the bowl only. Place it on old newspapers or cardboard. Dry and clean the area and check the subfloor for damage.

3. Replace Wax Ring

The old wax ring should be scraped away thoroughly, making sure the flange is not cracked or broken. Use a metal repair strap if required. Position the new wax ring so that it centers on the closet flange. Screw closet bolts in place, using wax from the old ring to hold them in a vertical position.

4. Replace Toilet

Hover the toilet above the new ring and align with bolts, lowering into place. Press the toilet into the new wax ring, using force to form a seal and prevent a bathroom leak. Gently tighten bolts until they hold when placing pressure on the toilet, and then replace caps.

5. Connect Water Supply

Reconnect the supply tube to the shut-off valve and fill the tank. Flush and check for a leaking toilet or supply line. This step is usually critical to ensure that the correct repair has been done.

A bathroom leak can be an intimidating and costly repair, and the damage can be extensive if allowed to continue. Acting quickly and using a professional in Mount Prospect, IL if needed, can prevent a disaster and give you peace of mind.

What To Do When You Find Sewage in Your Bathtub

1/10/2022 (Permalink)

What To Do When You Find Sewage in Your Bathtub

Storms are inevitable. Powerful rains and winds have the potential to cause lasting damage during a storm. If you experience a sewer backup after a storm in your home, you may have some questions about what happened and what to do about the mess.


1. Why Backups Happen
Toilets and bathtubs drain separately down into the same sewer line through separate pipes. When there is a backup or obstruction in the main sewer line for your home, things that did not drain properly, like raw sewage, can be pushed back up through any available pipes and end up in your bathtub. A bathtub backup does not mean there is anything wrong with your bathtub. It's messy and may smell bad, but your bathtub will likely function properly again once cleaned and sanitized.


2. What To Do Immediately
When you discover a sewer backup in your bathtub, there are a few things you can do immediately to lessen the impact on your home. Stop flushing toilets and turn off the waterline. Stopping the flow of water through your pipes will prevent flooding and stop more sewage from coming up in unexpected places. To help dispel the odor, open windows, and use fans to ventilate the area. Try to avoid skin contact with raw sewage. If you should accidentally touch it, wash your hands with antibacterial soap.


3. When To Call For Help
Sewage contains bacteria and other contaminants that can cause lingering odors and lasting damage to your home if not cleaned quickly and properly. Adequate ventilation throughout the cleanup process and personal protective gear are essential for the safe cleanup of sewage. Unless you want to purchase the proper protective gear and cleaning equipment needed to achieve a safe and thorough cleaning yourself, you may want to enlist storm damage repair professionals who are experienced in the process and equipped to efficiently clean and sanitize everything.
Understanding how a sewer backup happens and how to respond to the mess can help you avoid lasting damage to your home.

The 6-Point Cheat Sheet to Commercial Mold

12/22/2021 (Permalink)

Mold Found During Remodeling If you have mold in your business, call SERVPRO of Mount Prospect/North Des Planes!

Commercial Mold: A 6-Point Cheat Sheet

You’re running your business in Mount Prospect, IL, when you suddenly spot a discoloration that is no trick of the light. You’re concerned it’s black mold and wants to protect your building and employees, but you’re not confident enough to call in a specialist. So, what do you do? Refer to this cheat sheet and go from mold novice to savant.

1. It Doesn’t Discriminate

Don’t limit your mold concerns to the bathroom; in actuality, mold can be found anywhere, both indoors and outdoors. Outside, it can grow on roofs, siding, pavers, wooden structures, and more. Inside you may find it in (yes) bathrooms, along with kitchens, laundering service areas, and anywhere else moisture is common.

2. It Has Unlimited Mobility

Mold, a microscopic member of the fungi family, can easily spread via spores that find their way through windows or doors, are sucked in and redistributed via HVAC ducts, and even can be carried on the clothing of you or your employees.

3. It Needs Moisture

Mold loves moisture, which is why it’s often found in damp area. Mold spores thrive and multiply when exposed to water for long periods of time.

4. Its Origin Should Not Be Ignored

When you perform mold cleanup yourself rather than calling in the experts, you may not be able to identify its source. When the source remains, the black mold will simply continue to grow and spread, regardless of your cleaning efforts.

5. It Has a Tell-Tale Scent

If you or your employees have noticed a musty smell in an area prone to moisture and humidity, that may be mold you’re smelling. Many people liken the odor to rotting wood, paper, or even cedar.

6. It Loves Humidity

The likelihood of a mold issue occurring inside your building greatly increases during humid months. That’s why it’s recommended to keep the inside humidity of your building no higher than 45 percent.

Now you’re well-versed on the ins and outs of black mold, but you’re still unsure if your building has it. Don’t take the risk; call SERVPRO of Mount Prospect/North Des Plaines today to ensure a clear tomorrow for you, your business, and your employees.

3 Tips for Including Your Pet in Family Fire Safety Plans

12/22/2021 (Permalink)

If you have a fire call SERVPRO of Mount Prosepct/North Des Plaines! Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe.

Tips To Include Your Pets In Your Home Fire Safety Plan

Having a safety plan in place for your home can keep you and your family safe in case of a fire emergency. Knowing how to escape your home, where to meet and how to act quickly can keep everyone safe. However, as you make a plan, it is important to remember your furry family members. Here are a few tips for keeping your pet safe by including it in your fire preparation plans.

1. Choose a Pet Caretaker

Knowing who will help the family pet escape in case of a fire can help avoid confusion and allow the family to get out of the house faster. Choose a responsible adult that the pet trusts and will go to when called, even when it is frightened. Let each family member know who the caretaker is and that they should not delay their escape to look for the pet during a fire.

2. Include Smaller Pets in the Plan

Smaller pets, such as rodents, reptiles and amphibians, should be included in your pet preparation plan. Have your kids keep small, breathable tubs near their aquarium or cage so they can be transferred and taken out of the house during a fire. Keep the tubs lined with hay or soft tissue pellets so the pets can remain comfortable until a fire damage and cleanup service cleans up your home.

3. Train Your Pet

An important factor in pet safety is obedience, especially during a fire emergency. Train your pet to come when called, no matter the situation, and teach it to remain calm and sit as you leash it. The quicker your pet comes to you, the faster you can leave the house if there is a fire.

Your pets are family, and including them in your fire emergency plans is one of the best ways to keep them safe. Remember to have an escape plan for all your pets, large and small, to give them the best chance at survival.

 

Drain Cleaners and Their Effect On Plumbing System

12/22/2021 (Permalink)

Most homeowners have experienced a clogged drain at some point. There are a number of cleaners on the market designed to take care of just such a problem, but what exactly do they do? Can using a cleaner damage your pipes, and are there safer alternatives out there? Here are a few things you may want to know about drain cleaners and their effect on your home’s plumbing system.

1. How Many Drain Cleaners Work

A drain cleaner typically works by producing a heat-causing chemical reaction, which can push through and break up a clog. The chemicals used are usually either caustic like lye, acidic such as muriatic acid, or oxidizing like bleach. All of these can lead to damaged pipes over time.

2. What Damage They Can Cause

When pouring chemicals to clear a clogged drain, it’s important to take caution as some can cause skin irritation or even burns depending on the strength. These chemicals can have the same effect on your pipes. If left to sit too long they can work through older metal or plastic pipes, and cause a leak which can lead to water damage in your home. If you have water damage from a leaking pipe, it’s best to contact a professional at SERVPRO of Mount Prospect/North Des Plaines.

3. Safer Drain Cleaning Alternatives

There are some safer alternatives for clearing a clog, whether it's a sink drain or sewage cleaning need. One of the first the many people think of is a drain snake in which a tool is inserted into the drain to pull the clog out. Other options include plungers and non-toxic cleaners. Non-toxic cleaners are comprised of enzymes that can eat through the clog. They may take a little more time, but should not harm your pipes.

Cleaning a clogged drain doesn’t have to leave you worried about damaging your home. Not only are there pipe safe alternatives out there, but if you’re unsure about the clog a professional can take care of the problem for you.

SERVPRO offers Specialty Cleaning for your Business

12/2/2021 (Permalink)

Certified: SERVPRO Cleaned signs on a wooden table SERVPRO of Mount Prospect/North Des Plaines offers specialty cleaning services for your business.

As our communities get back to business, we all have a new sense of what it means to be clean.  At SERVPRO of Mount Prospect/North Des Plaines, we’re dedicated to inspiring confidence in communities across the Chicagoland area as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Mount Prospect/North Dees Plaines Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence.

If you have questions or want to learn more about Certified: SERVPRO Cleaned, call us today at 847-956-1880.

Cleanup in Aisle 2 - Call SERVPRO

12/2/2021 (Permalink)

When a disaster strikes your retail facility time is crucial to saving your business.  SERVPRO of Mount Prospect/North Des Plaines are available 24 hours a day to help remediate any damage, no matter the cause of the loss.  We are experienced in limiting business interruption, working after hours and around the clock to isolate the damage and restore your space so that you can continue business as usual.

 Types of Facilities:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Department Stores
  • Specialty Retailers

Whether it's a supermarket or department store, and whether the cause is a fire or a burst pipe, our team will work quickly to assess your cleanup needs and isolate the damage.  SERVPRO of Mount Prospect/North Des Plaines are experienced in working with retailers to ensure that all surfaces, displays and merchandise are restored to preloss conditions so that you can re-open your doors as soon as possible.

Our Experience Includes:

  • Total Project Management
  • Inventory Control and Documentation
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Vandalism Cleanup
  • Air Ducts and HVAV Cleaning
  • Odor Removal
  • Mold Removal
  • Smoke and Soot Cleanup
  • Document and Records Recovery
  • Electronics/Equipment Restoration

If you experience an emergency at your retail facility, please call SERVPRO of Mount Prospect/North Des Plaines at 847-956-1880.

Keep Safe & Warm this Winter

12/2/2021 (Permalink)

Colder weather is arriving in the Chicagoland area and it brings chilly temperatures into our home. A great way to help fend off the cold is to use a portable space heater. If you are planning to use a space heater this winter season, it is important that you know how to properly operate it. Please follow these tips and recommendations from the National Fire Protection Association (NFPA):

Heater Checklist:

  • Purchase a heater with the seal of a qualified testing laboratory.
  • Keep the heater at least 3 feet away from children, pets, and people, or anything that can burn.
  • Choose a heater with a thermostat and overheat protection.
  • Place the heater on a solid, flat surface.
  • Plug the heater directly into the wall outlet. Never use an extension cord.
  • Turn off the space heater when you leave the room or go to bed.

SERVPRO of Mount Prospect/North Des Plaines responds to fire damage emergencies during the winter months and we know the damage even a small fire can cause to a home. Our fire restoration technicians have the advanced training, equipment, and experience to restore damage caused by a small or large fire. Call us at 847-956-1880.

Roof Damage can get your Property Flooded after a Storm

12/2/2021 (Permalink)

Water Damage to Your Ceiling Our highly trained crews are ready to respond 24/7 to storm or flood damage

Severe Weather Can Allow Flooding in Your Chicagoland Home

As a Chicagoland resident, you are all too familiar with the severe weather systems that can impact the area with little warning. Preparing for some of these occurrences is next to impossible. Many homes throughout the area become damaged even with precautionary measures. If this damage is severe enough, effects like flooding the interior of your home could result.

While you might not consider your Chicagoland home to be at high risk for flood damage, but there are many situations in which these outcomes can occur. Roof damages are among the most common avenue for floodwaters to enter a home, especially when these effects are not widespread throughout the community. The troublesome thing about roof damages is that many homeowners are not aware that there is a problem with this area of their house until it has failed to protect the interior.

By the time that you recognize flood damages starting in your house, it is beyond your capabilities as a homeowner to stop this intrusion. The best advice that you can follow is to reach out to our SERVPRO water damage restoration specialists to rapidly respond and work to mitigate your loss while we set up our plan for restoring the damages the flooding has caused to your residence. Swift water and moisture removal are crucial.

One of the first tasks that our team does, once we arrive at your home, is to seal off the source of the flooding as best as we can. This process can involve boarding up or tarping over penetration points in the supports, plywood or shingles of your roof. This temporary repair can thwart the water penetration and allow our SERVPRO technicians the opportunity to begin crucial steps like extraction and drying.

There are many different ways that storms and their severe conditions can damage your home. While you cannot always prepare for these scenarios, you can make a plan to know whom you call when disaster strikes. Our SERVPRO of Mount Prospect/North Des Plaines emergency response team is available 24/7, let us help you overcome the damage in your home. Give us a call today at 847-956-1880.

Keep Your Commercial Buildings Free of Mold

12/1/2021 (Permalink)

Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but mold can cause health effects.

Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

5 Tips for Keeping Your Commercial Building Free from Mold

Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

1. Deep Cleaning

Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

2. Dehumidify

Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

3. Make Repairs

Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

4. Regular Checks

Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

5. Regular Inspections

It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.  They are also great at finding areas of potential mold, too, so you can stop it before it gets a chance to start.